Technical Price Management
CurrentMaintain and improve the Volvo Trucks and Buses service contracts technical pricing process and tools in accordance with local and global policies and best practices.Support service contracts price analysts from other Volvo markets in Latin America in the formation of the technical price of service contracts for Volvo Trucks and Buses, considering the specific characteristics of each market.Support service contracts price analysts from other Volvo markets in Latin America to implement best practices in processes and tools for technical price calculation of service contracts for Volvo Trucks and Buses.Support the commercial area and the Brazilian dealer network providing guidance and training in the quotation process for service contracts for Volvo trucks and buses.Support service contract portfolio managers in managing the health of the portfolio and in implementing corrective actions to recover deviating contracts.Understand service contracts Key Performance Indicators / Key Risk Indicators and support the monitoring and delivery of established objectives.Monitor and analyze the service contracts’ reported costs to identify potential product quality issues in advance.Maintain an in-depth level of technical knowledge of Volvo service products and a good technical knowledge of the Volvo product range.Develop and implement statistical methods to identify, monitor and analyze possible technical risks to which Volvo Trucks and Buses are exposed in relation to service contracts.Perform specialized and high-quality statistical analyzes on service contracts data and suggest improvements to the process on an end-to-end perspective.Continually work towards improving the statistical validity and efficiency of all modelling, projection processes and techniques whilst delivering projects into the wider pricing arena to agreed timescalesSuggest, develop and implement new service contracts offers according to the needs of Volvo Latin American markets and customers.