Rogerio Nascimento Email & Phone Number

Stockholm, Stockholm County, Sweden

Responsible for store operations in general; Stock Management with RFID system, inbound and outbound, cycle count, inventory, Stock on Hold. After Sales Major:Management and follow-up of Customer Services; Contact customers over email and phone and be responsible for the follow-up for all customer services (customer requests, special and personalized orders, reservations, remote sales, repair requests) by setting up follow-up routines; Average time for reservations and customer requests.

Stockholm County, Sweden

Deal with daily tasks in store as Scheduling, back office, RFID system, stocking and destocking, reception of products, sales budget planning, and development of new possible talents for the company.

Stockholm, Stockholm County, Sweden

. Organize store merchandise racks and displays to promote and maintain visually appealing environments..Analize numbers, active stock, sales percentage per buyer, operational tasks as transfers, reception of products….Define strategies as second in charge to increase sales..Coordinate the store in a fashionable way, styling windows, and mannequins..Serve as a bridge between the customer and the fashion world through counsel, knowledge, and expertise..Provide training to staff and be a problem solver in the absence of Manager.

Stockholm, Stockholm County, Sweden

. Build customer loyalty and retention by delivering excellent shopping experiences, using the KPI´S and CRM to best serve.. Help to give training and development in store for new sales team associates in products, selling techniques and company procedures.. Maintain in-depth knowledge of company brand to best serve customers and drive sales through CRM.. Provide positive first impressions to welcome existing, new and potential customers.. Drive client retention, managing engaging merchandise presentations to motivate impulse purchases.

Portugal

. Suggested treatments and styles to suit customer appearance and fashion choices.. Helped customers feel comfortable through conversation and personal relatability.. Created memorable customer experiences, adding bonus services such as head and neck massage during appointments.. Demonstrated cosmetic application best practices to achieve desired goals.. Processed payments, entering sales in register for prompt customer service.

Portugal

. Developed community reputation through a commitment to customer satisfaction and strong client relationships.. Recorded notes for future reference about customer preferences and services delivered.. Scheduled customer appointments and rearranged individual time slots to meet demand.. Maintained up-to-date knowledge of store sales of stores sales, payment policies, and security standards.

Brazil

. Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.. Created interior displays to promote products in alignment with corporate sales objectives.. Promoted seasonal products and trends to move stock and prepare for incoming inventory.. Supervised a team of up to 14 sales associate employees and monitored adherence to company standards.. Offered friendly and efficient service to customers, handled challenging situations with ease.. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.. Dressed up mannequins with the latest news and trends.

B

. Created interior displays and window concepts.. Presented store update suggestions and layouts to management and stakeholders.. Attended advanced training sessions and conferences to increase product knowledge and productivity.. Implemented brand marketing and sales campaigns.

B

. Showcased product features to customers and discussed technical details to overcome objections and lock in sales.. Developed and delivered engaged presentations to convey product benefits.. Upheld high standards of customer service by promoting and upselling products and services.

Ged, Cosmetology/Cosmetologist, General

Activities and Societies: Analysis of human skin, cosmetic ingredients and the effects of it in different skin types.

Bachelor'S Degree, Fashion And Fabric Consultant

Ged, Arts And History

Style, design, and general art´s history.

Bachelor'S Degree, Fashion Merchandising