*Effectively negotiate and communicate complex concepts/business issues verbally and in writing with clients and management*Make decisions based on self-judgement, analytical and problem solving skills to ensure client’s projects requirements are met internally as well as by vendors*Work cross-departmentally to ensure availability of inventory based on forecasting. Monitor reorder points and provide weekly inventory reporting*Accountable for premium product, gift card, check, and direct mail printed pieces reward implementations *Approve new rewards within Synergy and assign fulfillment vendor to ensure correct fulfillment*Program management of reward fulfillment projects with vendors/service providers. *Perform and validate fulfillment audits to monitor all fulfillment files going to and coming from fulfillment houses and insure vendor compliance*Handling and tracking client service escalations and reissues for customers

* Assist with short-term and long-term strategic plans, development of project initiatives, service metrics and business reviews to maximize business growth and achieve projected revenue* Develop new initiatives to penetrate international markets and support the CEO as a member of the international expansion team* Act as liaison to the field and to the supply chain team to promote a strong cohesive team environment that drives results* Develop, review and interpret reports while maintaining accurate records to collaborate with Global Business Intelligence team to ensure a consistent approach to report development and related end-user training * Drive customer adoption of preferred supplier profile model to execute supply chain integration for maximum device savings* Influence customer champions to drive procurement strategy, engage stakeholders and decision-makers to add value to support new management systems as well as ensure quality and consistency* Provide input on policy, procedures, system improvements and performance measurements to senior management to promote a high performing culture* Manage inventory levels at warehouses to enhance distribution of products to customers

* Develop business strategies to create partnerships with other businesses; negotiate vendor and affiliate contracts.* Create and administer a cross functional alliance management program that focuses on continuous improvement, supplier benchmarking, and driving out waste and cost.* Review purchase orders and track sales and returns.* Responsible for conducting Marketing research for bidders’ list.* Monitor the enterprise purchasing activity to ensure that materials, services are purchased from suppliers developed through the strategic sourcing process to ensure best purchasing terms and conditions.* In charge of all Spanish language customer accounts and foreign document translation.

• Prepared RFIs and RFPs to potential vendors.• Lead assigned operating projects to successful conclusion or implementation.• Utilized experience, ingenuity, creativity, and judgment to drive down total cost within the company.• Reviewed Purchase Orders, processed invoices and shipped products.• Maintained customers’ database (Sage, ACCPAC, CRM) with product and maintenance purchases.• Prioritized and sustained a high-level customer service.• Supported annual financial audit through preparation of lead schedules and explanation of variances. • Completed integral portions of the month end.

• Responsible for typical accounting operations for the division• Updated processes and enhanced information flow for decision making• Automated financial reporting functions including financial statements, audit schedules and various internal and external reports.• Confirmed all divisions had their inter-company accounts in balance and researched any variance.