Logistics Planning Manager
Current*Effectively negotiate and communicate complex concepts/business issues verbally and in writing with clients and management*Make decisions based on self-judgement, analytical and problem solving skills to ensure client’s projects requirements are met internally as well as by vendors*Work cross-departmentally to ensure availability of inventory based on forecasting. Monitor reorder points and provide weekly inventory reporting*Accountable for premium product, gift card, check, and direct mail printed pieces reward implementations *Approve new rewards within Synergy and assign fulfillment vendor to ensure correct fulfillment*Program management of reward fulfillment projects with vendors/service providers. *Perform and validate fulfillment audits to monitor all fulfillment files going to and coming from fulfillment houses and insure vendor compliance*Handling and tracking client service escalations and reissues for customers