Roger J Jehan Email & Phone Number

Portland, Oregon Area

• Managed and directed activities of 25+ franchise store locations across 2 states• Assisted in new location build-outs and plan review working with architects, general contractors and local inspectors in USA and Mexico• Planned, facilitated and implemented all new store opening training including Front of the House, Back of the House and back office operations for franchisee owners staff and management • Develop positive business relationships with franchisees and help them commit… Show more • Managed and directed activities of 25+ franchise store locations across 2 states• Assisted in new location build-outs and plan review working with architects, general contractors and local inspectors in USA and Mexico• Planned, facilitated and implemented all new store opening training including Front of the House, Back of the House and back office operations for franchisee owners staff and management • Develop positive business relationships with franchisees and help them commit to company vision, brand and values• Collaborate with franchisees to develop their marketing plans to align with corporate marketing goals and company vision• Track key performance indicators, review P&L's and store sales ranking with each franchisee on a quarterly or as needed basis• Use store inspections to improve performance and maintain compliance and company values• Create action plans for franchisees to grow sales and improve store profitability• Review with franchisees providing feedback to help develop, coach and mentor store personnel Show less

Wilsonville, Oregon, United States

• Owned and operated a Pizza Schmizza franchise location• Took over failing Schmizza store rank from 21st to 4th (25 stores) in 6 months

Portland, Oregon

• Exceeded all business plans, budget and objectives to consistently rank as top Account Manager for sales (gross ads, net ads, bolt-on’s & data), ARPU, churn and account growth for all sales partners YOY• Directed the sales activities of national retail, regional and local indirect partner locations (exclusive and non-exclusive) across multiple market territories• Managed account budget, performed account reviews to executive leadership including presenting to district managers… Show more • Exceeded all business plans, budget and objectives to consistently rank as top Account Manager for sales (gross ads, net ads, bolt-on’s & data), ARPU, churn and account growth for all sales partners YOY• Directed the sales activities of national retail, regional and local indirect partner locations (exclusive and non-exclusive) across multiple market territories• Managed account budget, performed account reviews to executive leadership including presenting to district managers, directors, area VP and president• Collaborate with store management and staff monthly by aligning goals and objectives to that of Crickets' market initiatives and the paths to meeting these more consistently and effectively• Partner with owners/principles weekly by providing ongoing support and direction on key financial drivers, profitability as well as sales goals and business metrics• Worked closely with marketing to insure effective use of point of sale materials as related to store layout, visual merchandising and successful utilization of co-op funds to maximize local marketing & promotional gaps• Provided on-going support, training, coaching, side-by-side selling and education of store management and staff• Prospect for new partners utilizing Sales Force and execute the process of on-boarding from identifying a new partner to signing and executing the contract Show less

• Accountable for wireless sales, marketing and management support for Microsoft Gold Certified Partners (MGP’s), Microsoft National Systems Integrators (NSI’s) and Independent Software Vendors (ISV’s)• Exceeded sales goals for driving Windows Mobile trials and deployments within Partner, NSI and ISV account base• Established and cultivated strong customer and alliance partner relationships with carriers, retailers, master dealers/agents and distributors• Effectively identified… Show more • Accountable for wireless sales, marketing and management support for Microsoft Gold Certified Partners (MGP’s), Microsoft National Systems Integrators (NSI’s) and Independent Software Vendors (ISV’s)• Exceeded sales goals for driving Windows Mobile trials and deployments within Partner, NSI and ISV account base• Established and cultivated strong customer and alliance partner relationships with carriers, retailers, master dealers/agents and distributors• Effectively identified, evaluated, recommended and developed policies, processes, and operational plans for wireless sales and partner support• Mentored sales & marketing coordinator and directed agency resources• Negotiated and coordinated fulfillment of vendor contracts Show less

• Led efforts to recruit, develop, and manage a 5-store pilot retail wireless services store-within-a store implementation. • Efforts resulted in pilot expansion to 15 stores in the East Coast tri-state area with a future rollout to all Sam Goody stores nationwide• Hired and trained a dedicated wireless retail sales staff including management and sales personnel.• Created hiring, training, and operational plan and manuals for expanded wireless program to rollout to all Sam Goody… Show more • Led efforts to recruit, develop, and manage a 5-store pilot retail wireless services store-within-a store implementation. • Efforts resulted in pilot expansion to 15 stores in the East Coast tri-state area with a future rollout to all Sam Goody stores nationwide• Hired and trained a dedicated wireless retail sales staff including management and sales personnel.• Created hiring, training, and operational plan and manuals for expanded wireless program to rollout to all Sam Goody stores nationally.• Developed and formalized effective coverage and expectation model to maximize sales productivity.• Conducted weekly sales meetings that show stack ranking as well as tracking spiffs, incentives and reviewing best practices and documenting issues impeding retail sales progress.• Co-created and developed all sales, marketing and training materials for new retail concept within the channel. Show less

• Participated and helped launch a joint effort, under the “OnePoint” name, in 3 premier markets, encompassing 5 states with the Radio Shack to drive retail wireless sales of the fledgling franchise channel. • Double-digit sales growth of my Radio Shack stores within the first year, the most by any District Sales Manager and I was stack ranked as the number one DSM in the country by year two.• Continuous participation and working of in-store grand (re)openings, sales and special… Show more • Participated and helped launch a joint effort, under the “OnePoint” name, in 3 premier markets, encompassing 5 states with the Radio Shack to drive retail wireless sales of the fledgling franchise channel. • Double-digit sales growth of my Radio Shack stores within the first year, the most by any District Sales Manager and I was stack ranked as the number one DSM in the country by year two.• Continuous participation and working of in-store grand (re)openings, sales and special events.Performed ongoing evaluation, product training, coaching to dealer/franchisees, management and staff.• Responsible for the meeting and exceeding gross activation's goal, managing churn and suggesting ways to improve.• Maintained and replenished all carriers’ collateral, displays and marketing materials within the territory. Show less