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@mitel.com
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Roger Mohr is listed as Customer Success Manager | Salesforce | Call Center | CRM | Contact Center Specialist I Gainsight based in Colorado Springs, Colorado, United States. AeroLeads shows a work email signal at mitel.com and a matched LinkedIn profile for Roger Mohr.
Roger Mohr previously worked as Customer Success Manager - Cloud Communication Solutions at Mitel and Customer Service Supervisor | Customer Support | Call Center | CRM | Contact Center Specialist at Arbonne International Llc. Roger Mohr holds Bachelor Of Arts (B.A.), Speech Communicatons from University Of Nebraska-Lincoln.
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AeroLeads found 1 current-domain work email signal for Roger Mohr. Compare company email patterns before reaching out.
Customer Service Manager | Customer Support | Call Center | CRM | Contact Center SpecialistI offer 12+ years of experience leading multi-layered technical support teams in fast-paced, dynamic 24/7 client environments. I build motivated, high-performance teams that produce consistent, customer-centric outcomes and adhere to varying detailed service level agreements. I bring familiarity with technical service requirements and confidentiality/security protocols within Health/Medical/HIPAA, Aviation, Banking, and Technology industries.
Listed skills include Management, Project Management, Microsoft Office, Leadership, and 33 others.
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Plano, TX
Manage the customer relationship throughout the customer lifecycle. Negotiate contract renewals and maintain a high revenue retention rate. Responsible for customer satisfaction. Single point of contact for customer escalations from Support, Billing, TAC, and Sales. Conduct account reviews. Communicate customer needs to internal, cross-functional.
Addison, TX
Hire, train, coach, and support a team responsible for providing instructional and technical assistance for customers. Deliver monthly performance appraisals and quality assurance reviews. Work closely with account team to ensure quality and consistency. Act as a mentor to train new supervisors.
Plano, TX
Coppell, TX
Hire, train, coach, and support a team responsible for providing instructional and technical assistance for AT&T Voice mail customers. Deliver monthly performance appraisals and quality assurance reviews. Work closely with account team to ensure quality and consistency. Act as a mentor to train new supervisors.
Carrollton, TX
Measure call and ticket volume to ensure correct daily scheduling. Review customer requirements to maintain current team training. Conduct monthly and bi-annual performance reviews with salary adjustments. Maintain customer and employee satisfaction.
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Roger Mohr is listed as Customer Success Manager | Salesforce | Call Center | CRM | Contact Center Specialist I Gainsight.
AeroLeads has found 1 work email signal at @mitel.com for Roger Mohr.
Roger Mohr is based in Colorado Springs, Colorado, United States.
Roger Mohr has worked for Mitel, Arbonne International Llc, Hewlett Packard Enterprise, Avaya, and Lucent Technologies.
You can use AeroLeads to view verified contact signals for Roger Mohr, including work email, phone, and LinkedIn data when available.
Roger Mohr holds Bachelor Of Arts (B.A.), Speech Communicatons from University Of Nebraska-Lincoln.
Roger Mohr is listed with skills including Management, Project Management, Microsoft Office, Leadership, Customer Service, Business Analysis, Program Management, and Microsoft Excel.
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