Roger Kaanen Email & Phone Number

Eindhoven Area, Netherlands

Manager Operations entails a significant amount of responsibility:Operational and financial servicing of the existing business.Maintaining and developing relationships with current and new customers.Managing a large team of over 140 staff members.Overseeing end-to-end outsourced IT operations and infrastructure services.Collaborating with the Director of.

Eindhoven Area, Netherlands

As Manager Projects responsible for projects- and departmental results, control and monitor the quality and progress of the projects, in line with the policy of our clients. Managing a team of more than twenty employees: project managers, process-, development-, security- and project engineers.Outstanding role as People Manager who is keen to take their.

Maastricht

Managing a team of more then thirty interim managers, project managers, service managers, (technical) consultants, technical specialist and field engineers. All specialist in project management, service management, Microsoft technologies, VMware, Citrix and Cisco.Recruit, develop, motivate and retain the team to ensure that there are sufficient and capable.

During this time Roger was employed as interim manager of SABIC Europe as Manager Services and later as Service Delivery Manager. Initially Roger was team responsible for the Local Service Desk & Support. During that time Roger has a commitment from the organization to accompany an obligation of result-based SLA. As ITIL Service Manager, he has the.

• As Service Delivery Manager responsible for ensuring that the performance of the Supplier is to the expected standard and quality.Key Responsibilities:
• The overall aim of the Service Delivery Manager role is to monitor and control the services delivered by the Supplier;
• Performance targets (and other targets e.g. cost and quality) continue to be met;
• The end customer remains satisfied with the services;
• The expected service delivery benefits continue to be achieved;
• The services continue to be performed and delivered in the expected manner;Detailed knowledge of the service requirements:

• As Service Delivery Manager responsible for ensuring that the performance of the Supplier is to the expected standard and quality. Key Responsibilities:
• The overall aim of the Service Delivery Manager role is to monitor and control the services delivered by the Supplier;
• Performance targets (and other targets e.g. cost and quality) continue to be met;
• The end customer remains satisfied with the services;
• The expected service delivery benefits continue to be achieved;
• The services continue to be performed and delivered in the expected manner;

Support Office is responsible for Overall Quality planning of Infrastructure projects order intake to support all production team in South Netherlands. The teams are divided in the Provence Limburg, North Brabant, Zeeland, South Holland and Utrecht. As member of management team responsible for production quality, ISO 9001 and ISO 14001, gross margin and.

For example Manager Production KPN

English Language And Literature, General

Umio Mba Masterclasses, Business Administration And Management, General

Activities and Societies: Strategy,, leadership, finance, learning ability and entrepreneurial spirit.

Bachelor Of Laws - Llb, Law

Activities and Societies: Legal aspects of cloud computing and the liability of an ICT consultant. Bachelor of Laws (LLB)

Propedeuse, Wo Bachelor Dutch Law, Propedeuse

Hbo, Itil Certified Service Manager

Kho, Business Administration

KHO Business Administration