Driven and competitive executive with more than 20 years of marketing, sales, HR & operation experience. Deep analytical understanding of the selling process & sales cycle. Knowledgeable in solution sales approach, “Cut to the Chase” and B.A.N.K with an ability to identify areas for revenue growth. Strong work ethic & collaborative style that delivers reliable, high-quality outcomes for employees & customers.Helping accountants, bookkeepers, and tax preparers start and build their own successful accounting firms getting the training, certifications, and coaching they need to become the Profit & Growth Experts for their clients as the premier accounting firm in their area.The secret to this success is the confidence and competence to find and retain clients. I enjoy helping you take your firm to the next level and getting you paid what you are worth with the coaching you deserve and turn-key programs you need to:* Engage and Manifest what you want to build* Understand Accounting to help your clients * Increase Revenue realizing there is a difference between marketing and sales* Improving Profit making it deliberate and intentional* Build Value, creating a business that is worth more than you expected. Allen Bostrom, former President of UAC, says, “Roger’s professional abilities & enthusiasm for Universal Accounting have been critical to the growth of the company during the past dozen years. Had it not been for Roger’s contributions, we would not be where we are as a company today.”LeaderStrategic Thinker* Short and Long TermProblem SolverDecision Maker / Prioritize / DelegatePerformance Management* Identified KPI's for each department and employee (1 Key & 3 Supporting)* Increased Current Ratio 44%Results Driven* Increased Gross Revenue per sale 7%* Decreased Costs per sale 10%Communicator* Created STAR training program* Started employee and customer newslettersFinancial Manager* Decreased payroll per sale 31%* Increased Net Profit 1844%

Implemented initial sales analysis and quality control. Improved sales procedures resulting in 66% increase in revenues. Coordinated recruiting, training, motivation and recognition for 5 offices. Oversaw 12 managers, P&L, created and maintained reports for executive meetings, purchased office supplies and equipment. Assisted in opening out-of-state office.Telemarketing* Sales / Student Enrollment - Call Center Management* Hire and trained sales staffRoad Department* Sales / Student Enrollment in US & Canada* Developed 3 hour presentation* Hire and Trained traveling sales team* Oversaw the selection of travel locations & managed related expenses* Managed the related marketing for attendees / registrations (www.accountbiz.com) IT* Database Management (CRM)* Online Marketing (SEO & SEM)Internal Policies & Procedures* Transitioning the Role of the Internet within UAC* Pricing structures* Working with accounting to detail invoices and pricing termsExecutive Accomplishments:Involved in the development and delivery of the Distant Learning TrainingInvolved in identifying / developing new curriculum and product lines with professionally recognized certifications.Established & maintained a large UAC presence online with various URL's* Wrote & or Produced various videos for marketing and training purposesRepresented UAC in a public way at conferences and eventsWorked with UAC campuses around the US (distributors)

Grew division tenfold, making Universal Accounting one of the Top fastest growing companies in Utah and an Inc 500 recipient in 2006 and Inc 5000 for 5 consecutive years. As Vice President of Operations for Universal Accounting I was a favorite presenter at Universal's seminars, combining wit and wisdom in sharing the principles of small business success. I have extensive experience in marketing and management with companies and have successfully implemented the principles of growth resulting in increased sales and profits.Developed the sales process for enrollment with Universal Accounting Center (UAC)International Telemarketing Department* Created the department from scratch resulting in a call center generating almost $4million in new revenue- hired, trained, managedInternational Seminar Department* Developed the department and markets doing nearly 300 seminars resulting in nearly $3million new revenue - hired, trained, managedCoordinated two National Conferenceso Agenda, marketing, fulfillmentResponsible for product price points and termsWrote & produced various videos for marketing & training purposesMaintained internal & external training resourcesOversaw & Managed• Sales – Telemarketing, Seminars, Internet• Administrative Department• Accounting Department• Universal Accounting Services (bookkeeping, accounting, tax)• Newsletters publication • Sales & Student Database• Company policies and employee handbook• Curriculum & product development • Business & Life Coaching program• Internet & social media presence of company• Public Speaking – Key Note speaker, conference presenter, instructor

Supported Chief Operations Officer regarding sales verification/quality control department with policy, recruiting, training, motivation and recognition resulting in 275% increase in prepay for product. Interacted directly with Customer Service, Accounting, Human Resource, fulfillment, and information Systems department heads.Experienced with training within the areas of human relations, behavioral skills, management training, and organizational awareness. Developed and implemented training manuals for residential sales, commercial sales, recruiting, customer service and quality control.All sales processed by the company flowed into this department of the company for fulfillment. Payments were received and ordered confirmed.As the manager I was responsible for the staffing and training of the departments as well as improving customer satisfaction.Customer payment options were a key part of this department. Increasing the percent of customers "pre-paying" for their orders as a huge success while there. Pre-pay percent increased from single digits to better than 30%

Recruiter / Headhunter* Placement of entry level to top management accounting positions- Temp to Perm Placement- Direct HireResponsible to acquire and maintain business relationships in the accounting and finance departments of companies for outplacement services and direct hire for positions ranging from entry level accounting to Controller. Effective at networking to maintain and expand our base of corporate contacts. Average 5% monthly growth.Collaborated with management to determine staffing needs and successfully recruited, screened, evaluated applicants for placement at all levels. Expert interviewing skills for the selection of candidates. Accomplished in establishing fair hiring arrangements for company and employees. Excellent at establishing relationships of trust and rapport.

Head Hunter / RecruiterPlacement of entry level to top management accounting positions- Temp to Perm Hire- Direct Hire

Sales Floor Manager - Orem UtahCall Center Manager - SLC Utah* Schools Program* Commercial Program* 33rd South call center