Operations Director with 15+ years of experience helping organizations decrease expenses and increase productivity through innovative strategies. Analyze data to implement improvements that achieve results, enhancing customer partnerships and growth through effective team development and streamlined processes. Operations Director | Regional Operations ManagerEmail: RKoger01@gmail.comLead operational directives across multiple site locations, optimizing systems and controls to achieve business objectives. Implement solutions to meet key project milestones, ensuring processes and procedures align with best practices. Establish and maintain positive customer relationships through consistent communication and immediate response. Monitor vendor performance and costs, ensuring efficiency. Expertise includes facility management, program development, marketing, budgeting, report preparation, and remote team leadership. CORE COMPETENCIES:• Operations Management• Account Executive • Performance Optimization• Continuous Improvement• Facility Management• Project Delivery• KPIs & Data Analysis• Vendor Management• Customer Relations• Program Development• Marketing Initiatives• Budgeting & ReportingACCOMPLISHMENTS:~Oversaw the management of approximately $15M in facility operations and client contracts.~Directly managed an operations portfolio worth $3.5M, by remotely managing 14 direct reports, and supported 55 additional team members indirectly for 10 years.~Successfully transitioned the operations of 17 facilities at once. 36 full time and 85 part time team members were successfully on-boarded, while launching a new management software platform for 36,000 eligible client associates.~Developed and implemented a company-wide development program and mentored approximately 95 team members for leadership roles.
Listed skills include Fitness, Wellness Coaching, Health Promotion, Health Education, and 39 others.