Roger Least Email & Phone Number

Baltimore, Maryland, United States

Maryland

 Manage the multiple accounts in Maryland according to policies and procedures, and federal/state requirements. Provide leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Maintain records of income and expenditures, food, supplies, personnel and.

Baltimore, Maryland Area

 Creating and implementing quality assurance and performance improvement initiatives and strategies for 126 skilled nursing facilities across 7 states. Coordinating satisfaction surveys and distributing to current and discharged patients/residents, subsequent data analysis, and creating individualized training based on center results. Providing customer.

Baltimore, Maryland Area

 Lead team in generating maximum financial and operational performance within the framework of corporate guidelines.  Created and executed yearly Revenue and Expense Budget.  Developed a team of managers and associates that were directed towards the achievement of best in class Guest Satisfaction scores as well as brand leading Loyalty Program.

Baltimore, Maryland Area

 Oversight of daily operations of Front Office, Maintenance, Housekeeping, and Conference Center managers in a 250 room hotel. Supervised all Front of House activities with primary responsibilities to recruit, hire, train, and schedule the Guest Service staff. Reconciled payroll for all internal departments. Assisted General Manager with yearly budget.

Bachelor Of Business Administration - Bba, Business

Associate'S Degree, Communications