- Responsible for product development and cloud operations, leading a team working in agile DevOps framework, distributed among Brazil, India, Mexico and Canada.- Accountable for digital products, customer deliveries, cyber security and azure cloud costs, working closely to Product Owners and Commercial teams.- Changed the product architecture to meet optimal cost, improve response time and add flexibility for the tool, changing from MS SQL Server jobs to Python Spark Databricks solution.- Tech leadership and architecture for a product that collects data from local ecommerce websites using cloud elasticity and bigdata capabilities to provide insights to clients, using tools like Databricks, Spark Python and PowerBI.

Responsible SAP S4/Hana system for Brazil, SD, MM, FICO and standard localization. - SAP project Implementation with salesforce interface, from global rollout.- Direct report to Canada, working close to the HQ in China to implement changes and adjusting the system after operational issues.- As IT point of contact for the office in São Paulo and for the other countries under the Brazil office responsibility, supported the infrastructure and platform needs and requests including links, hardware, cloud solutions.- PowerBI dashboard implementation.

Responsible for all technology aspects for the company from infrastructure to innovation.- Use of technology to help the business to add value to the products sold in order to improvecompany’s contribution margin and value for customers, use of scrum methodology to improve and develop systems.- Develop strategic planning for the IT department, based in the business needs, includingtechnology deployment plans, departmental budgets and data strategy for customers.- Improve the support systems (SAP, payroll and HR management) in partnership with the otherareas to align processes and system’s change management. E.g. new billing system reducing theprocess time in 40%.- Include innovation for the company strategy working with the operations area to change the waywe look to our daily activities and bring technology to improve control. E.g. operationsmanagement system collecting information from the field and showing each one in geopositioning.- CRM implementation, from the lead to the proposal and related to the after sales activitiesregarding the customer retention process.- Accountable for the TIC cost structure budget and optimization processes, reducing in 20% thetotal cost from 2014 to 2015.- Use of innovation processes in the operations department in order to change the way IT is beingused in their daily routines.

- Managing project portfolio including wifi, voip, mobile, byod, DRP and IT services areas.- Project planning for major infrastructure change for the 20 local offices and 5500 users in Brazil.

- Concept and execution of IT Strategic and Technical plans.- DW and BI projects, Web strategy and development planning. - Development of project and implementation plans.

- Leadership over 25 employees working in systems development, infrastructure, innovation andhelp desk in the offices in Brazil.- Developed and implemented the IT strategy for the Brazilian branch focusing in the major needsof the business and the global guidelines.- Decreased the IT expenses to a reasonable level during the last half of 2010 reducing the totalexpenses in 40% compared to January to June.

- Leading the IT team, with 3 supervisors plus 12 staff members, serving up to 1200 users andresponsible for 55 servers installed in Brazil.- Conducted the global IT strategy implementation during 2009 until 2010 focusing in off shore ofthe country related activities to the global service center in India. This activity was successfullyaccomplished, downsizing the local IT organization to a minimum necessary headcount.

- Prepared the organization to the global rollout of the Oracle Application ERP, in terms of BrazilianLocalization and budget figures.- Worked with the global team to spin-off the Brazilian branch from GE Corporate, in terms of ITinfrastructure, ERP and telecom.- Responsible for Software product marketing and sales.

- Developed measure metrics for each function in the company, improving the managementsystem, using business intelligence tools (definition, programming and implementation).- Planned the adjustments in the ERP. Established roles and responsibilities of each user,eliminating manual inputs in the finance area and improving control. Also audited the cost ofgoods sold since the previous year to provide information to the operational area.

- Responsible for field services department and for the selling of spare parts. - Leadership over 10 field engineers.

Responsible for software products marketing.