Roger Murphy Email and Phone Number
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Senior Executive with Technical Delivery, IT Consulting, Sales, and Business Development experience with domestic and international organizations. Proven ability to deliver secure, reliable, and integrated technology solutions to drive maximum business value and to deliver outcomes that support the goals of customers and the business. Exceptional track record of meeting customer needs and expectations.Specialties: Information Technology Sales and Business Development; Contract Negotiations and Management; Program and Project Management; Transformation and Change Strategy; IT Cost Optimization; Application Portfolio Management; Infrastructure Modernization; Large Scale Deployments; ITIL Process ImprovementNotable Achievements:Managing the largest outsourcing contract in the United States to local government valued at $740M. My team provided the Infrastructure (data center, desktop, service desk, and network), Application capabilities (development, operations, and maintenance), and Security (policy, architecture, and operations) to 18K users within 54 business units across 300 locations.Managing the Global Outsourcing Project Management Office for Unisys Corporation with responsibility for all new IT business transition, due diligence support for the sales organization, and technical/project support for M&A as requested.Providing executive leadership and leading the recovery of all City IT capability in response to a Ransomware Cyber-attack that crippled a US City.Pioneering an expansive ITIL based service delivery model to support Conduent’s large market clientele.
Avenu Insights & Analytics
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Director, Information Technology Managed ServicesAvenu Insights & Analytics Oct 2018 - PresentCentreville, Virginia, UsRecruited by Avenu to be a key member of the leadership team. Primary role is extensive C-level client-facing consulting focused on IT Policy, Architecture, and Operations to deliver the outcomes our customers expect and supports the goals of the business.Key Responsibilities:• Ensure the delivery of outstanding IT services to build and improve client satisfaction and retention.• Provide Service Level Management by monitoring existing Programs and Services to insure consistent delivery across the organization.• Effectively manage delivery of Services to contract, cost, schedule and performance.• Select and implement suitable technology to streamline all internal operations and help optimize strategic benefits.• Evaluate and eliminate operational process redundancies while optimizing productivity, automation, and workflow.• Provide strategic direction and guidance to teams of Onshore resources supporting 24/7 operations.• Align IT risk management with enterprise-wide risk management such that security and compliance are in place.• Develop and implement a service-led continuous improvement culture to achieve high levels of service.• Implement and manage root cause analysis and corrective action plans for variances in operational performance.• Participate in operational planning processes and define technical strategy.• Foster an environment of collaboration and cross-site partnerships.• Travel to customer sites as appropriate.
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Sales ExecutiveUnisys Jan 2018 - Oct 2018Blue Bell, Pennsylvania, UsResponsible for the sale of Unisys services to state and local governments in California. Lead sales pursuits for the entire portfolio of solutions. Coordinated subject-matter experts, specialty sales professionals, technical consultants, pricing and legal resources, and business partners to solve our client’s technology and business challenges. In my role with Unisys, I met with CIO’s and other decision makers to discuss complex, integrated, enterprise solutions that would meet their goals and that could be adopted in their environments. Those solutions included applications, high performance hardware platforms, private and public cloud services, innovative approaches to security, and outsourcing strategies for public sector clients. -
Vice President Hosting And Managed ServicesConduent Nov 2012 - Jul 2017Florham Park, New Jersey, UsPromoted to lead a team of 185 full time and 40 contract staff focused on providing business value to state and local government through innovative services, best practices, and advanced technologies. Delivered end-to-end information technology outsourcing and business process outsourcing solutions focused on IT consulting, application management, technology infrastructure management, and enterprise document management. -
Executive Account Manager - City Of San DiegoXerox Apr 2011 - Oct 2012Norwalk, Connecticut, UsRecruited by the Xerox State and Local Government line of business to provided executive sales leadership from initial opportunity review through contract signature. Xerox was awarded the business, and the City Council of San Diego unanimously approved a five-year, $66.1 million dollar contract. -
Deputy Program Manager County Of San Diego ProgramNorthrop Grumman Information Systems Oct 2010 - Mar 2011Falls Church, Va, UsHandpicked for this key named position on the largest outsourcing contract for a local government agency in the United States. Accountable for ensuring this $740M Program was successful in meeting customer, quality, cost, contract, schedule and technical performance goals. -
Infrastructure Manager, County Of San Diego ProgramNorthrop Grumman Information Systems Jan 2008 - Sep 2010Falls Church, Va, UsDirectly accountable for the successful delivery of full ITO services for the Helpdesk, Desktop, Data Center, Network, and Cross Functional service areas to the County of San Diego. Services provided to 18,000 users within 54 business units across 300 locations that in turn provide services to the citizens of San Diego County. Managed subcontracts for AT&T and HP through formal project reviews. Established Enterprise Architecture Governance with the County Technology Office and provided oversight to 190 standards. Primary operational focus was on sustained successful delivery of service across all service areas measured through 75 Service Levels.
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Transition Manager - County Of San Diego ProgramNorthrop Grumman Information Systems Feb 2006 - Sep 2007Falls Church, Va, UsSelected by Northrop Grumman to lead the transition of service from Computer Science Corporation (CSC) to the Northrop Grumman Team (NGT). The Helpdesk, Applications, Desktop, Network, Data Center, and Cross Functional Frameworks were successfully transferred to the NGT
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Deputy Program Manager, City Of Indianapolis/Marion County It Outsourcing ProgramNorthrop Grumman Information Systems Aug 2005 - Feb 2006Falls Church, Va, UsRecruited by Northrop Grumman to become part of the leadership team in Indianapolis, and to turn around a Program failing to deliver service. This contract is with one of the largest combined city-county governments in the United States. Accountable for the successful delivery of ITO services to the City of Indianapolis/Marion County for this $46M Program. Moved the organization to operational stability as evidenced by sustained delivery of service and consistently meeting Service Level Agreements. Resolved systemic financial challenges and moved the program to profitability.
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Director, Global Outsourcing Project Management OfficeUnisys Mar 1997 - Aug 2005Blue Bell, Pennsylvania, UsManaged a global team providing new business due diligence planning, contract transition management, acquisition management (planning, assessment, integration), and project support to major clients. Planned, directed, and controlled the transition of outsourced operations to Unisys valued up to $540M and encompassing up to 1,875 individuals.
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Client Server Technical Support ManagerEds Mar 1988 - Mar 1997Houston, Texas, UsPerformed both technical and project management roles in the transition of IT services from clients to EDS. Significant transitions included Allison Transmission, Cummins Engine Company US, Cummins Engine Company U.K., Jefferies Inc., PPG Industries, Maybelline, DecisionOne Corp., Textron Automotive, and Sterling Chemicals Inc.
Roger Murphy Skills
Roger Murphy Education Details
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Indiana State UniversityAviation Administration
Frequently Asked Questions about Roger Murphy
What company does Roger Murphy work for?
Roger Murphy works for Avenu Insights & Analytics
What is Roger Murphy's role at the current company?
Roger Murphy's current role is Director, Information Technology Managed Services at Avenu Insights & Analytics.
What is Roger Murphy's email address?
Roger Murphy's email address is ro****@****inc.com
What schools did Roger Murphy attend?
Roger Murphy attended Indiana State University.
What skills is Roger Murphy known for?
Roger Murphy has skills like Program Management, It Service Management, Outsourcing, Data Center, Project Management, Cross Functional Team Leadership, Management, Disaster Recovery, Enterprise Software, Pmp, Strategy, Service Delivery.
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