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As a client-centric leader, I prioritize accountability and ensure impactful outcomes. With a background in executive roles focused on software deployment and technical advisory, I excel in seamlessly executing cutting-edge solutions. Leveraging broad cross-industry expertise, I foster collaborative partnerships and implement innovative solutions to meet diverse client needs, while also cultivating high-performing teams for exceptional results and lasting impact.✅ 𝑫𝒓𝒊𝒗𝒊𝒏𝒈 𝑭𝒊𝒏𝒂𝒏𝒄𝒊𝒂𝒍 𝑹𝒆𝒔𝒖𝒍𝒕𝒔 - Achieved a positive 34% margin from -9% margin within 12 months while improving top-line growth by 20%.✅ 𝑵𝒆𝒘 𝑹𝒆𝒗𝒆𝒏𝒖𝒆 𝑺𝒕𝒓𝒆𝒂𝒎𝒔 - Designed and implemented professional service offerings driving account growth and expansion by 25%.✅ 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒏𝒈 𝑬𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔 - Standardized professional service offerings and methods, increasing customer satisfaction and decreasing time to value.✅ 𝑷𝒓𝒐𝒄𝒆𝒔𝒔 𝑰𝒎𝒑𝒓𝒐𝒗𝒆𝒎𝒆𝒏𝒕 - Reduced SaaS migration project timeframes by 30% automating tasks and streamlining implementation methodology.I am passionate about driving digital transformation, fostering innovation, and delivering exceptional results for my clients and organizations. Let's connect and explore opportunities to collaborate on transformative projects.𝑳𝒆𝒕'𝒔 𝑪𝒐𝒏𝒏𝒆𝒄𝒕:Email: lowerroger@gmail.comLinkedIn: linkedin.com/in/rogerlowerMobile: 214-236-2799𝑰𝒏𝒅𝒖𝒔𝒕𝒓𝒚 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆: Healthcare, Insurance, Retail, Automotive, Manufacturing, Technology, Consulting, Financial Services, Fintech, Telecom, Hi-Tech, Telecommunications.𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒕𝒊𝒆𝒔: Startup Environments, SaaS, Global Delivery, Scaling for Growth, Strategic Planning, Revenue Growth, P&L Management, Intelligent Applications, Artificial Intelligence, Digital Transformation, Enterprise Software, Program Management, Agile Delivery
Techcardinal Consulting Llc
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- techcardinalconsulting.com
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PartnerTechcardinal Consulting LlcMckinney, Tx, Us
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Advisory Board MemberChief Executive Connections Oct 2024 - PresentDallas, Texas, United StatesAt Chief Executive Connections, we are dedicated to fostering a private, exclusive community for C-Level executives and leaders who are driven to make a difference. Our mission is simple yet profound: to change the survival rates of SMB businesses by providing unparalleled leadership guidance, strategic insights, and peer support. -
Director, Americas Professional ServicesRedwood Software Feb 2023 - Feb 2024Dallas, Texas, United StatesAs the leader of Americas Professional Services for Workload Automation at Redwood, a pioneer in full-stack workload automation solutions, I managed all aspects of end-to-end customer delivery. Within 12 months, I guided our team to transform margins from -9% to +34% and drove a 20% increase in top-line revenue. We achieved a 30% reduction in SaaS customer onboarding time through task automation, process refinement, and best practice implementation, significantly accelerating time-to-value. Additionally, we deployed professional services automation software to optimize project portfolio management, enhance resource allocation, and streamline the tracking and achievement of objectives, including key results (OKRs). -
Vice President Of Professional ServicesHiquest Group Of It Companies Jun 2022 - Mar 2023Dallas-Fort Worth MetroplexAs the head of HiQuest's Intelligent Automation Practice, overseeing all aspects of its operations, I spearheaded transformative efforts within the company. By implementing a strategic practice strategy to triple our revenue and attain profitability in the next twelve months. Additionally, I took the lead in designing and executing professional service offerings aimed at propelling account growth and expansion. These initiatives not only bolstered our position in the market but also solidified our reputation as a trusted provider of automation solutions. -
Director Of Professional ServicesEvotek Oct 2021 - Jun 2022Dallas, Texas, United StatesIn my role overseeing presales and delivery operations for intelligent automation solutions in North America at EVOTEK, a leading provider of technology solutions, advisory services, and strategic sourcing, I spearheaded numerous impactful initiatives. Firstly, I orchestrated the implementation of a new go-to-market strategy for our Intelligent Automation Practice, aiming to enhance our market presence and effectively reach our target audience. Additionally, I played a key role in developing productized service offerings, streamlining the sales process, and improving overall efficiency. Furthermore, I designed a variable staffing program, leveraging partnerships to scale our operations in line with our growth trajectory. As an EVOTEK Lab's Fellow, I also took on the responsibility of advising clients on various Intelligent Automation platforms, ensuring they maximize the benefits of these technologies in their business operations. -
Vice President/Sr Director Professional Services & Partner EnablementAutomation Anywhere Nov 2017 - Sep 2021Dallas/Fort Worth AreaAs the leader of professional services and partner enablement teams in the Americas for Automation Anywhere, a prominent global leader in Intelligent Automation solutions, I orchestrated several impactful initiatives. Within a hyper-growth environment, I recruited and oversaw a high-performance team of consultants, ensuring their effectiveness in meeting evolving demands. Additionally, I played a pivotal role in developing service offerings and standardized methods for client implementations, resulting in a notable 60% increase in billable utilization. Moreover, I directed regional partner enablement planning for APAC and European teams, providing support and guidance to over 300 partners in enhancing their capabilities and offerings. -
Vice President Professional ServicesM-Files Corporation May 2014 - Sep 2017Dallas/Fort Worth AreaIn my role as a leader for professional service teams at M-Files in the Americas, a renowned global provider of enterprise content management solutions, I spearheaded initiatives to enhance performance and efficiency. Notably, I achieved a 90% increase in professional services bookings and boosted billable utilization by 73%. Moreover, I focused on aligning the Professional Services organization and processes to effectively support Direct Sales, Channel Sales, and Product Marketing/Management teams. By implementing standardized program management and delivery methodologies, we ensured consistent reporting and implementation processes, resulting in a substantial 35% reduction in implementation costs. Additionally, I led efforts to revamp essential professional services Key Performance Indicators, and financial processes, providing a more accurate measurement of organizational performance. -
Vice President/Director Professional Services - Americas, Eastern Europe, Middle East, And AfricaAci Worldwide Jul 2005 - Apr 2014Dallas/Fort Worth Area And London, United KingdomAs a global leader at ACI Worldwide Inc., responsible for overseeing services teams across multiple regions, including the Americas, Eastern Europe, Middle East, and Africa, significant accomplishments were achieved. These include quadrupling revenue in Africa within a year and increasing billable utilization from 20% to 80%. Additionally, I devised a regional resource plan that boosted profitability in professional services engagements across all regional offices by 75%. Furthermore, I spearheaded Project Management Office (PMO) enhancements focused on automation, cost reduction, and improving client satisfaction. Moreover, I played a key role in establishing professional services partner programs in countries where ACI operated indirectly, fostering relationships with 80 partners and strengthening market presence. -
Vice President Of Global ServicesS2 Systems Jul 2002 - Aug 2005Dallas/Fort Worth AreaLed Professional Service teams across the Americas, EMEA, and APAC regions at S2 Systems Inc., a global provider of mission-critical enterprise payment and transaction software switching solutions. Achieved a 20% year-over-year increase in services revenue through strategic partner realignment and targeted employee training initiatives. Introduced and mobilized implementation partner programs, slashing software delivery costs by 70% through optimized off-shore and on-shore resource allocation and process enhancements. Implemented bid/proposal procedures to effectively manage scope and costs, ensuring mutually beneficial outcomes for S2 and its clients. Oversaw Helpdesk teams responsible for S2's strategic products in the Americas and acted as the primary liaison between Service and Sales teams worldwide. Held accountability for the P&L management of assigned departments. -
Director Of Solution ManagementPartnerware Inc Jul 2001 - Jun 2002Directed the Professional Service and Sales Engineering divisions within a dynamic startup environment. Partnerware, a pioneering force in partner relationship management (PRM) solutions, benefited from strategic leadership. Spearheaded the development and expansion of the professional service sales pipeline to exceed $10 million by employing targeted solution selling strategies tailored to PRM clientele.
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Director Of EcommerceOpenconnect Systems May 2000 - Jun 2001Dallas/Fort Worth AreaLed the Sales Engineering organization within a Fortune 100 client base to surpass a new sales target of $15 million. Strategically planned and executed the transition of both the Sales Engineering and Sales organizations from a product-only sales approach to a consultative/solution selling model. -
Director Consulting ServicesOpenconnect Systems Jul 1999 - May 2000Dallas/Fort Worth AreaDirected, planned, and supervised consulting engagements within the Fortune 100 client base to manage and cultivate a global consulting services organization. Achieved a significant increase in consulting service revenues from $1 million to $6 million, surpassing the target of $4 million by strategically selling value-added services to existing accounts.
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Sr. Manager Consulting ServicesAccenture Jul 1997 - Jul 1999Dallas/Fort Worth AreaExecuted engagement and program management duties for multi-million dollar client projects within the telecommunications and hi-tech sectors. Spearheaded the management and cultivation of multi-million dollar opportunities across financial, telecommunications, and hi-tech industries. Oversaw teams comprising both client and Accenture personnel, ranging from 15 to 65 members. Emphasized aligning client business processes and IT goals to bolster new or existing business processes through business process outsourcing. -
Sr. ConsultantMci Systemhouse Nov 1996 - Jul 1997Dallas/Fort Worth AreaPerformed business development and engagement manager functions for multi-million dollar client engagements. Effectively managed cross-industry engagements of significant value while also supporting business development efforts for opportunities ranging from $100K to over $500K. -
Advanced Systems EngineerElectronic Data Systems Jul 1989 - Nov 1996Dallas/Fort Worth AreaConsultant and project manager for EDS' Global Business Units, leveraging client-server and object-oriented technologies. Supported business development initiatives ranging from $500K to $1 billion plus deals. Also served as a subject matter expert on technology policy to both EDS' Global Business Units and their clientele. -
Systems EngineerFirst Data Corporation May 1988 - Jul 1989Oklahoma City, Oklahoma AreaLead Systems Engineer specializing in mortgage and overdraft loans, tasked with facilitating the processing of mortgage and overdraft loan applications hosted by First Data for financial institutions located in Oklahoma.
Roger Lower Skills
Roger Lower Education Details
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Information Systems/Systems Analysis
Frequently Asked Questions about Roger Lower
What company does Roger Lower work for?
Roger Lower works for Techcardinal Consulting Llc
What is Roger Lower's role at the current company?
Roger Lower's current role is Partner.
What is Roger Lower's email address?
Roger Lower's email address is rl****@****tek.com
What is Roger Lower's direct phone number?
Roger Lower's direct phone number is +197251*****
What schools did Roger Lower attend?
Roger Lower attended The University Of Texas At Arlington.
What skills is Roger Lower known for?
Roger Lower has skills like M Files Eim, Enterprise Software, Project Management, Strategy, Business Process, Management, Professional Services, Software Project Management, Integration, Software Development, Solution Selling, Leadership.
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Roger Lower
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