Roger Mccann Email & Phone Number

Kentucky, United States

Serving as Executive Advisor to the Commissioner of the Department for Community Based Services.

Frankfort, Kentucky

• Steered a $125M organization with comprehensive strategic planning and effective management, utilizing a solid background in IT, product management, and problem-solving. Reports to a 23-member Board of Directors.
• Initiated and developed programs that drove the growth of CAK and its member organizations, leading to increased brand recognition through marketing, education, and outreach initiatives.
• Led CAK’s digital transformation by migrating infrastructure to the cloud, modernizing business processes, and automating workflows.
• Established an IT governance framework, incorporating strict privacy and security policies to ensure the integrity, confidentiality, and availability of all critical data, complying with all relevant regulations and.
• Fostered innovative collaborations through new Public / Private partnerships and issued RFPs for technology and financial services.
• Managed government contracts and maintained oversight of a comprehensive budget, ensuring legal compliance and regulation.

Frankfort, Kentucky, United States

• Orchestrated operational support to CAK and its associated Community Action Agencies, constructing systems and tools that allowed members to fulfill the data collection and reporting requirements of programs such as.
• Served as Product Manager for the CASTiNET Software system, CAK’s client intake and reporting system providing intake, eligibility and reporting for Federal and State funded programs.
• Directed cross-functional teams in the creation of a job cost tracking and inventory management system, facilitating CAK's members to efficiently manage a $75M federally funded ARRA Weatherization project.
• Expedited the development and deployment of disaster recovery software that significantly aided relief efforts in West Liberty, KY following a devastating tornado.
• Steered the development of a client tracking and reporting system tailored to fulfill the requirements of the Healthy Marriage program.
• Shared knowledge and proficiency by delivering presentations at national and statewide conferences. Conducted workshops and training sessions to introduce new software features, procedures, and policies.

Lexington, Kentucky, United States

• Served as a Subject Matter Expert for HEA's software engineering services and products, enhancing product awareness and adoption.
• Built brand awareness and stimulated customer demand through educational events, engaging presentations, product demonstrations, and hands-on training workshops.
• Established a new service offering that provided both on-site and remote technical support services to customers, achieving growth in customer accounts through service expansion and the implementation of recurring.
• Recruited and managed a competent technical staff, fostering a team-oriented environment.
• Led the creation of designs and architecture for custom software, document imaging, content management, LAN/WAN/Wireless network infrastructure, Disaster Recovery, Microsoft Dynamics CRM, and hosted services.

Frankfort, Kentucky, United States

• Led KACA's software engineering and technology services, successfully enhancing the organization's IT capabilities and impact.
• Led the development and deployment of KACA's flagship client management software system "CASTiNET," transforming the organization's data management practices.
• Garnered the support of KACA's stakeholders, Board of Directors, State government officials, and member agencies for investing in KACA's software development capacity, showcasing strong persuasion and communication.
• Headed cross-functional teams of domain experts and stakeholders to capture customer needs and translate them into new software and features, effectively bridging the gap between user requirements and technology.
• Managed contractors, vendors, software engineering team, and project managers, ensuring efficient project execution and team productivity.

• Developed software and infrastructure projects for McAllen customers, delivering technology solutions that aligned with their unique needs.
• Managed customer installation projects, meticulously monitoring production and costs to ensure projects remained within budget and on schedule.
• Prepared detailed written estimates and technical proposals for customers, demonstrating excellent written communication skills and customer service.
• Engineered, installed, and supported a variety of software and infrastructure projects, including database, web, email, LAN/WAN, VPN, and disaster recovery initiatives.