Roger Menjivar Email & Phone Number

Indianapolis, In, Us

- Lead the preparation and presentation of comprehensive financial reports, providing the board with key insights and strategic recommendations to drive business growth.- Implement and optimize new invoice tracking and management processes, improving accuracy and efficiency in financial operations.- Recovered significant outstanding accounts receivable through the strategic use of Oracle and Vendercafe, enhancing cash flow and financial stability.- Manage monthly payroll operations and ensure compliance with all business loans, contributing to the financial health and sustainability of the company.- Directed the creation and analysis of job costing and expense reports, offering detailed ROI projections that supported informed decision-making.- Ensured full compliance with COI requirements for all clients, safeguarding the company’s interests and fostering strong, trust-based client relationships.

- Led business development efforts by identifying and cultivating strategic partnerships, contributing to increased revenue and market share.- Managed budgets and financial resources, optimizing project performance and ensuring cost-efficiency.- Oversaw project logistics, from planning and coordination to execution, ensuring timely delivery and compliance with safety standards.- Developed and executed marketing and public relations strategies, enhancing brand recognition and market competitiveness.- Provided strategic planning insights, offering data-driven recommendations to support informed decision-making.

- Developed and executed comprehensive strategic communication plans to enhance brand image and reputation.- Managed press releases, media tours, and media relationships to secure extensive media coverage.- Identified, nurtured, and converted new business opportunities, fostering enduring client relationships.- Provided expert guidance and support in crafting effective marketing and sales materials.- Spearheaded strategic event planning and executed events to meet objectives and boost brand impact.- Effectively oversaw and managed diverse client accounts, ensuring satisfaction and delivering exceptional services.

• Handled customer inquiries and complaints with a focus on providing exceptional service and solutions.• Assisted customers with booking, reservation changes, and ticketing inquiries, ensuring accuracy and efficiency.• Resolved customer issues promptly and professionally, maintaining a high level of customer satisfaction.• Promoted airline products and services, upselling and cross-selling to meet or exceed sales targets.• Collaborated with cross-functional teams to address complex customer issues and improve service processes.• Maintained up-to-date knowledge of airline policies, regulations, and industry trends to provide accurate and helpful information to customers.

Bachelor'S Degree, Marketing And Publicity

Activities and Societies: Photography and Arts Member

Master Of Business Administration - Mba, Business Administration, Management And Operations