Roger Estrada Email & Phone Number

Oceanside, California, US

• Orchestrated the development and execution of comprehensive strategic and tactical plans for Frontwave's Operational Excellence Strategy in collaboration with the Executive team, culminating in presentations of.
• Established and provided dynamic leadership to the Enterprise Program Management Office (PMO) by spearheading the implementation of an enterprise-wide project management program and best practices, instituting.
• Led Enterprise Process Excellence transformation efforts by implementing Continuous Improvement and Process Optimization Strategies leveraging Lean/Kaizen/PDCA Practices and Six Sigma (DMAIC) Principles, resulting in.
• Leveraged Prosci Change Management/ADKAR Practitioner expertise by standardizing change practices in business operations focusing on cross-functional collaboration to drive successful organizational change initiatives.
• Orchestrated the setup of a comprehensive Vendor Management Program, which included the development and implementation of RFI/P/Q processes to ensure vendor selection aligned with organizational goals and standards.
• Formed strategic partnerships with vendors to implement cutting-edge Robotic Process Automation (RPA) and Machine Learning (ML) initiatives in Customer Support and Retail Operations, driving enhanced effectiveness.

Bakersfield, CA, US

• Established the Enterprise Program Management Office (EPMO), I spearheaded transformative initiatives aimed at driving business evolution, optimizing processes, and executing lean strategies across our enterprise.
• Collaborated closely with Executive Management and technology teams to lead strategic cross-functional programs, prioritizing areas such as M&A, Capital Projects, E-Services, Operational Efficiency, Continuous.
• Championed organizational change to enhance the project portfolio and streamline business processes, fostering a culture of adaptability and innovation.
• Assembled and led a dynamic Project Management Team, instilling a culture of excellence and accountability while standardizing project management rigor and methodology to ensure consistent delivery of results.
• Conducted a comprehensive analysis to evaluate the adoption of a new Project Management Tool, identifying opportunities for enhanced efficiency and effectiveness across the enterprise, and providing strategic.

San Diego, CA, US

• Directed the Compliance, Legal, and Risk (CLR) Program Management Office (PMO), overseeing a significant technical and regulatory-focused project portfolio.
• Led a team of Project Managers and Business Analysts, fostering a culture of excellence and accountability.
• Strategically identified opportunities to enhance team communication and implement best practices, driving standardization and operational efficiencies across the CLR division.
• Provided visionary leadership and direction during the transition from Waterfall to Agile/Scrum methodologies and Project to Product Management transformation, optimizing the value stream.
• Spearheaded the analysis and negotiation with vendors for the implementation of a new project management tool, resulting in increased efficiency of project execution and enhanced analytics capabilities.
• Mentored four proteges in professional development within the LPL mentorship program, nurturing future leaders and fostering a culture of continuous learning and growth.

• Established and led the PMO team for a SaaS platform solutions startup, overseeing all project activities, budgets, LOE, and technical project roadmaps for portfolio management and execution.
• Implemented PMO processes and standardized methodologies, governance structures, and operational rigor, enhancing project delivery efficiency.
• Utilized a project portfolio management (PPM) tool to establish benchmarks and assess project evolution and efficiency, ensuring alignment with organizational objectives.
• Standardized the development of project playbooks, project plans, and project reporting, streamlining communication and enhancing transparency across teams.

San Diego, CA, US

• Managed key customer accounts as a strategic corporate Account Manager, demonstrating exceptional leadership and relationship-building skills.
• Led technical implementations and spearheaded change in business operation initiatives, driving organizational growth and innovation.
• Defined retail engagement and Go-To-Market (GTM) strategy with Qualcomm partners on Internet of Things (IoT), aligning business objectives with market demands and customer needs.
• Negotiated and oversaw the technical implementation of Salesforce.com across global sales offices, optimizing sales processes and enhancing efficiency.
• Authored two original patents and presented to the Patent Review Board, showcasing creativity, innovation, and thought leadership.

San Diego, CA, US

• Directed the technical implementation of enterprise software solutions (SaaS) while managing key customer accounts within the Trucking Industry, demonstrating strong leadership and technical expertise.
• Served as a trusted business consultant to customers on data and performance, leveraging insights to drive operational excellence and strategic decision-making.
• Consulted client’s executive management in business and operational transformation, providing valuable guidance and strategic direction.
• Created development and training plans for client staff, fostering skill development and ensuring successfulimplementation of enterprise solutions.
• Presented monthly analysis and team success in areas of operational efficiency and cost-saving measures, highlighting leadership in driving continuous improvement initiatives.

San Diego, CA, US

• Spearheaded the launch of a 24x7 Global Operations Center in Tijuana, Mexico, and Hyderabad, India, demonstrating exemplary leadership and strategic vision.
• Oversaw four teams of 40 mobile application engineers (globally), directing their efforts in the creation and testing of mobile applications to meet rigorous quality standards.
• Hired, trained, and managed a 20-person cross-functional international team, fostering collaboration and excellence in technical implementation.
• Implemented innovative changes including the rewriting of the testing plan, resulting in a significant reduction of testing time by 50 to 75% through the creation of a Self-Test Program, showcasing strategic.
• Negotiated testing fees with third-party vendors, achieving a remarkable 25% cost-saving, demonstrating strong financial acumen and vendor management capabilities.
• Influenced the adoption of Salesforce to enhance customer success, leading to a 20% increase in customer satisfaction, showcasing leadership in driving customer-centric initiatives.

Norfolk, VA, US

Master Of Business Administration - Mba, Specialization In Finance

Certification, Lean Six Sigma Black Belt

Professional Certification, Project Management

Bachelor Of Science - Bs, Marine Transportation