Oversaw the implementation of technology and equipment according to company timelines.Implemented cost strategies resulting in savings of $300,000.00 Provided liaison service between store and vendors, as well as project managers.Managed Technology Acquisition Hot Line ensuring that the response time did not exceed two business days.Worked with Project Managers to ensure Technology Acquisition processes were adhered to by all members of the organization

Maintained client database information for various multinational companies including Nestle, Purina, and Diageo. Performed careful analysis for internal and external clients to determine charges in relation to credit and bank fees.Monitored and reconciled client’s credit card accounts, looking for trends to determine abnormal transaction activities.Prepared up to $4M in daily cash flow activities of operating accounts utilizing advance excel techniques.Reconciled company bank accounts with bank statements on a daily basisPrepared and posted daily transactions to the GL while ensuring that the GL was balanced.

Successfully implemented a new electronic credit card system and integrated the system with vendor POS software applications to replace manual methods and processes. Trained all new Front-Line personnel on various computer applications including Office Vision, AS/400 and Remanco Restaurant Systems. Maintained and performed system upgrades on the AS/400 system as required.Performed several duties in trouble shooting in all PC and NT Networks productsProvided ongoing technical training and support to front line staff and management.Developed solid relationships with third party vendors including IBM, Bell and Remanco.

Used working knowledge of MS Access to compile, analyze and forecast daily revenue reports.Determined risk factors associated with credit scores in order to assign payment terms.Oversaw credit authorization and extension for all potential and existing clients for A/RInvestigated fraudulent activities for former/current guest accounts which resulted in savings of up to $10,000.00Provided customer and sales service for clients and group events. Reconciled monthly airline crew invoices for billing.

Supervised and trained Front-Line employees on front desk practices and procedures.Tracked and validated employee hours to be submitted to payroll department for processing. Managed client services and sales functions as well as client inquiries  Managed staff performances, appraisals and management resolutions.