Roger Nomdarkhon Email & Phone Number

Toronto, Canada Area

Oversaw the implementation of technology and equipment according to company timelines.Implemented cost strategies resulting in savings of $300,000.00 Provided liaison service between store and vendors, as well as project managers.Managed Technology Acquisition Hot Line ensuring that the response time did not exceed two business days.Worked with Project.

Toronto, Canada Area

Maintained client database information for various multinational companies including Nestle, Purina, and Diageo. Performed careful analysis for internal and external clients to determine charges in relation to credit and bank fees.Monitored and reconciled client’s credit card accounts, looking for trends to determine abnormal transaction.

Successfully implemented a new electronic credit card system and integrated the system with vendor POS software applications to replace manual methods and processes. Trained all new Front-Line personnel on various computer applications including Office Vision, AS/400 and Remanco Restaurant Systems. Maintained and performed system upgrades on the AS/400.

Toronto Airport

Used working knowledge of MS Access to compile, analyze and forecast daily revenue reports.Determined risk factors associated with credit scores in order to assign payment terms.Oversaw credit authorization and extension for all potential and existing clients for A/RInvestigated fraudulent activities for former/current guest accounts which resulted in.

Toronto Airport

Supervised and trained Front-Line employees on front desk practices and procedures.Tracked and validated employee hours to be submitted to payroll department for processing. Managed client services and sales functions as well as client inquiries  Managed staff performances, appraisals and management resolutions.