Rogelio Pivetta
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Rogelio Pivetta Email & Phone Number

CX Lead & Design at MURAL
Location: Greater Buenos Aires, Argentina, Argentina 4 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
CX Lead & Design
Location
Greater Buenos Aires, Argentina, Argentina
Company size

Who is Rogelio Pivetta? Overview

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Quick answer

Rogelio Pivetta is listed as CX Lead & Design at MURAL, a company with 348 employees, based in Greater Buenos Aires, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Rogelio Pivetta.

Rogelio Pivetta previously worked as Senior NGO/Education Specialist & Researcher at Mural and Customer Support Representative at Mural. Rogelio Pivetta holds Licentiate Degree, Ux Research from Universidad De Belgrano.

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MURAL

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Profile bio

About Rogelio Pivetta

I'm an artist with experience in multi-language customer support interested in growing in the funky world of UX design. I currently work as a specialist in NGOs and Universities, where I bridge the gap between international educators and technology.Film school is where it all starts for me. While studying filmmaking, I learnt I had a passion for both creative work and leadership in very fast-paced environments. On the side, while finishing my degree, I worked in Customer Support where it is all about empathy and analytical thinking - investigating and troubleshooting while having a deep understanding of users' context. At the same time, I stumbled into a great opportunity to develop soft skills and become acquianted with agile methodologies and the dynamics of the professional world.Why the transition to User Experience? It's the perfect place to combine the creative aspects of Audiovisual design, my desire to help people and my passion for detail - helping create intuitive user experiences is the right fit for me!

Current workplace

Rogelio Pivetta's current company

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MURAL
Mural
CX Lead & Design
san francisco, california, united states
Website
Employees
348
AeroLeads page
4 roles

Rogelio Pivetta work experience

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Senior Ngo/Education Specialist & Researcher

Current

Buenos Aires Province, Argentina

-Collaborate with Customer Success on education programs-Liaise with Customer Success and Go-to-Market on process improvements-Provide Classroom Support to select educators (professors, teachers, etc.) who have chosen to adopt MURAL for their courses in key focus areas (design, business, entrepreneurship) or at leading academic institutions-Review and.

Oct 2021 - Present

Customer Support Representative

Buenos Aires Province, Argentina

- Educated and instructed B2B and end users through email, chat, phone call and video- Advanced troubleshooting and reporting of bugs- Assisted users with billing related queries- Collaborated with the Product team on improving the product by processing user feedback- Spearheaded cross-functional projects and assisted in documenting and improving.

Nov 2020 - Oct 2021

Account Coordinator

Ey

Buenos Aires Province, Argentina

- Liaison for German and English-speaking corporate expats- Support in filling tax returns and assessments for VIP customers- Educated clients on relevant policies and options and answered questions to remedy issues- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly

Mar 2020 - Nov 2020

Customer Service Representative

Buenos Aires Province, Argentina

- Responded to customer needs through competent customer service and prompt problem-solving- Technical support for German and English-speaking customers and complaint management- Maintained accurate and current customer account data with manual forms processing and digital information updates

Nov 2016 - Mar 2020
Team & coworkers

Colleagues at MURAL

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3 education records

Rogelio Pivetta education

Associate'S Degree, Cinematography And Film/Video Production

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FAQ

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What company does Rogelio Pivetta work for?

Rogelio Pivetta works for MURAL.

What is Rogelio Pivetta's role at MURAL?

Rogelio Pivetta is listed as CX Lead & Design at MURAL.

Where is Rogelio Pivetta based?

Rogelio Pivetta is based in Greater Buenos Aires, Argentina, Argentina while working with MURAL.

What companies has Rogelio Pivetta worked for?

Rogelio Pivetta has worked for Mural, Ey, and Telmark Contact Center.

Who are Rogelio Pivetta's colleagues at MURAL?

Rogelio Pivetta's colleagues at MURAL include Mural Co, Raman Kohli, Sofia Gumucio, Matt Crawford, and Joseph Kennedy.

How can I contact Rogelio Pivetta?

You can use AeroLeads to view verified contact signals for Rogelio Pivetta at MURAL, including work email, phone, and LinkedIn data when available.

What schools did Rogelio Pivetta attend?

Rogelio Pivetta holds Licentiate Degree, Ux Research from Universidad De Belgrano.

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