Roger Ruby Email & Phone Number

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

• Five9 Solutions Inc has reunited a well-known group of technology innovators. This credible team has decades of collective experience in the design and support of mission critical solutions and knows that maximum.
• Setting strategy & direction
• Building & leading the senior executive team
• Championing and modelling Five9 Solutions’ culture, values, and behavior
• Allocating capital to the company’s priorities

Kitchener, Canada Area

• Assisted the CEOs and executive team in formulating corporate strategies, objectives, and policies
• Through direct oversight and delegation, ensure achievement of short and long-term company goals.
• Develop and action initiatives promoting a positive, collaborative, customer focused workforce.
• Ownership of the P&L for all divisions. Responsible for achievement of financial goals.

Southwestern Ontario

• Assisted the President and Sr Management team in formulating corporate strategies, objectives, and policies.
• Provided leadership to the Sr Management team in executing the corporate strategic plans and objectives.
• Maintained awareness of the P&L, cash flow, and revenue forecasts for all divisions.
• Interfaced with and communicated across all departments in the organization (Finance, Technical, Sales, Operations, Admin, & Marketing)
• Fostered and maintained a company-wide collaborative team culture with a focus on client service
• Upheld a continuous improvement mentality and drove change initiatives by continuously assessing processes and championing change.

• Performed in field & in house troubleshooting and repair services on RF systems and subscribers.
• Provided pre-sale technical support for sales team.
• Acted as technical bridge for major accounts.

Toronto