Roger Ruby Email & Phone Number

Greater Kitchener-Cambridge-Waterloo Metropolitan Area

Five9 Solutions Inc has reunited a well-known group of technology innovators. This credible team has decades of collective experience in the design and support of mission critical solutions and knows that maximum up-time; 99.999% is a vital need. Reliable voice and data systems are essential for government and public safety agencies as well as for many private enterprise businesses. Real time access to critical information and the ability to communicate effectively are crucial for mission critical operations. Appropriate solutions need to be robust, redundant, and always ready to perform. The Five9 Solutions team is passionate about exceeding expectations. Up-time and reliability are foundation elements when we work with clients to select the appropriate technologies to solve their problems. From the initial design, through roll out, to cut-over, and ongoing operation we are dedicated to the stable support of clients in verticals including public safety, government, municipalities, utilities, and manufacturing.As the CEO of Five9 Solutions Inc, my mandate is to ensure we are always meeting the needs of our employees, our clients, and our investors. The key elements of my role include:• Setting strategy & direction• Building & leading the senior executive team• Championing and modelling Five9 Solutions’ culture, values, and behavior• Allocating capital to the company’s priorities

Kitchener, Canada Area

• Assisted the CEOs and executive team in formulating corporate strategies, objectives, and policies• Through direct oversight and delegation, ensure achievement of short and long-term company goals.• Develop and action initiatives promoting a positive, collaborative, customer focused workforce.• Ownership of the P&L for all divisions. Responsible for achievement of financial goals.

Southwestern Ontario

• Assisted the President and Sr Management team in formulating corporate strategies, objectives, and policies.• Provided leadership to the Sr Management team in executing the corporate strategic plans and objectives.• Maintained awareness of the P&L, cash flow, and revenue forecasts for all divisions.• Interfaced with and communicated across all departments in the organization (Finance, Technical, Sales, Operations, Admin, & Marketing)• Fostered and maintained a company-wide collaborative team culture with a focus on client service• Upheld a continuous improvement mentality and drove change initiatives by continuously assessing processes and championing change.

• Performed in field & in house troubleshooting and repair services on RF systems and subscribers.• Provided pre-sale technical support for sales team.• Acted as technical bridge for major accounts.

Toronto