Essential responsibilities include, customer service, performing work assigments and assisting others in locating information, maintaining records, timekeeping, handling complex clerical duties, administrative tasks, and maintain a working knowledge of activities performed within Office of Community Complaints. Performing daily clerical office related assignments and assisting the Executive Director of the office.

Process paperwork and correspondence, opening incoming mail, composing reports, letters, and memorandums. Responding to department employess and/or citizens by telephone or in person, with screening incoming calls. Performing daily clerical office related assignments and assisting the Director of the office.

Processing of private security with security companies in the Kansas City, MO area, fingerprinting, background checks, emplementing new strategies for the office, customer service, and mantaining daily office duties with staff members.

Serving the public of Kansas City, MO, customer service, taking police reports (walk-in and phone-in), maintaining daily clerical duties, processing personal property items, and typing daily rosters.