I am a highly accomplished Executive Manager with extensive experience leading multi-disciplinary teams across infrastructure development, product management, data analytics, and strategic planning. Throughout my career, I have consistently delivered large-scale digital transformation initiatives and spearheaded the launch of innovative products, with a particular focus on digital inclusion and customer-centric solutions.I have a proven track record in managing complex infrastructure projects, including programs that have expanded connectivity across satellite, fibre, and wireless networks, while securing substantial co-investment and grant funding. My passion for leveraging data-driven insights to optimise business processes has resulted in significant improvements in operational efficiency and customer satisfaction, including a +12-point Net Promoter Score (NPS) uplift over two years.A recognised leader, I excel in building and motivating high-performance teams, fostering inclusivity, and driving engagement through empowering management practices, leading to a 19-point improvement in team engagement. My expertise spans strategic problem-solving, contract negotiation, and cross-functional program delivery, and I am deeply committed to enhancing customer experiences while driving innovation in the digital space.With a passion for digital inclusion and a commitment to delivering impactful, data-driven solutions, I continuously seek opportunities to innovate and transform the way businesses operate while making a meaningful difference in people’s lives.