♦ Built partnership with a local bank to create a coffee bar that served their members, employees, and the general public♦ Managed build out of coffee bar to include building relationships with local vendors for coffee and food products♦ Increased sales during a challenging economy

♦ Managed build out process, grand opening and opening franchise♦ Executed business development, marketing, and daily operations ♦ Built relationships with local businesses, schools, and charities and others to build sales♦ Grew business over 3 years to sell the franchise at a profit

♦ Complete operational responsibility for six franchise bakeries, reporting directly to the owner.♦ Increased revenue targets 20% year over year in each of the five bakeries; the five bakeries placed top 10 in sales, profit, and operational excellence out of a total of three hundred franchise bakeries during my tenure.♦ Hired, trained and developed six General Mangers who became franchise owners♦ Continuously analyzed operation processes to improve efficiencies in all areas of the business♦ Created annual operation plans focused on increased efficiency and revenue targets year over year♦ Measured business operations metrics to find anomalies, efficiency and profitability♦ Developed position training, manager training, and franchise business management training for new franchisees

♦ Developed and implemented strategic marketing budget and plan for two healthcare brands♦ Analyzed and reported effectiveness of marketing strategies and tactics to company executives♦ Planned and executed national conventions and corporate events