Don Rogers Email & Phone Number

Vancouver, Wa, Us

Mcconnellsburg, Pa, Us

IT Support Application Owner for the Servigistics Service Parts Pricing and PROS Smart CPQ SaaS applicationsLead BA and Technical PM on North America aftermarket and finance systems and projects Manage project Jira boards, including with off-shore teams, and work with XML and JSON messaging within Infor XA / ION and Boomi technologies and integration layersDevelop or oversee project UAT Phases (e.g., test plans, test cases, test case steps)IT Support Application Owner for SalesforceManage ServiceNow intake processLeadership representative on the Oshkosh Enterprise GitHub Code Management TeamAccommodate EST work hours from the West Coast.

Aurora, Oregon, Us

Lead technical project manager and systems analyst for all modules and components of the company’s UKG Pro Human Capital Management (HCM) platform including vendor management, data management, business intelligence (BI) and analytics, workforce management, system configuration, and system management for operations, benefits, human resources, payroll, tax, and finance teams Enterprise-wide lead developer in Cognos BI AnalyticsPoint of contact for issue- and incident-management, and all regulatory matters, with UKG Pro including provisions of the CARES ActTax administrator with SUI agencies and the vendor’s tax filing services including SME in the platform’s tax filing and tax quarter end reportsAgile Coach for internally-developed Air Operations platform and the implementation of CHI-University Web platformIntroduced the essential Scaled Agile Framework into CHI’s internal software development process, which included backlog (Features and User Stories) management through product ownership, scrum master and Agile coaching, and Agile mentorship leveraging Azure DevOp and scaled agile best practices

I continue to hone my technical, tactical, and people skill set. I am currently enrolled in the following learning paths: Scaled Agile Framework (SAFe) 4.5 Product Owner/Program Manager (SPOPM)MCSA: SQL 2016 Database DevelopmentMCSA: SQL 2016 BI DevelopmentMCSA: BI ReportingI am also a CRM, MAP, PLM, and membership site e-commerce consultant to Simply Stock Info, LLC.

Santa Clara, California, Us

I was responsible for overseeing the Agile framework of back-end software development for Intel’s marketing automation platform. I made data-driven decisions that increased the team’s velocity by 21% (year-over-year) to meet customers’ expectations.I created, facilitated, and nurtured a weekly Tech Forum where up to 130 global decision makers, stakeholders, agency, and business team members voluntarily – and collaboratively – attended each meeting. I developed over 20 knowledge base – ServiceNow – documents.I created a Service Request (SR) submittal process improvement, and related-training documentation, that resulted in a 30% reduction of Intel-to-Oracle SR cycle time.I developed vendor- and escalation-management process improvements that were adopted as enterprise-wide best practices.I was recognized for my partnership with analytics, digital marketing, legal, marketing operations, privacy, production support, quality assurance, sales, security, software engineering, and vendor teams.On average, the marketing cloud, SaaS platform under my responsibility – Eloqua – generated over $21M/yr in design win revenue (i.e., from automated marketing campaigns, digital experiences, and calls to action enabled on Eloqua to lead generation to Salesforce to signed purchases of a product or service.)

Armonk, New York, Ny, Us

I was responsible for executing all phases of a regulatory remediation of IBM financial systems.The project included future state configuration and design of access controls, separation of duties, business and technical control points, and data auditability.My team's work resulted in IBM's 5-star rating with government-sponsored enterprises.

Beaverton, Or, Us

I was asked to fill several-consecutive roles on Nike’s multi-million-dollar digital imagery consolidation project.As the project’s Lead Business Systems Analyst, I led a team of BSAs that gathered requirements and developed BRDs, FRDs, and user stories.As the BSA team’s scrum master, I was responsible for DSUs, backlog grooming, sprint planning, user story definition and acceptance, and retrospectives.As the project’s Business Process Manager, I worked directly with business stakeholders and decision makers to develop accurate current- and future-state process documentation.Highlight Achievement:I co-authored (with the Operations Director of Nike’s Digital Production Creation Studio) the Nike Product Imagery Global View Guide. That enterprise-wide guide bridged the gap between disparate file naming conventions and the complex components of imagery views (i.e., image type, quantity, side, model, and variant.)

Santa Clara, California, Us

On this project, I was responsible for developing and executing the enterprise-wide configuration and implementation of Jama’s (open source) Contour solution.As a SME, I handled the tier-3 support in incident management and problem management.I also filled the project’s Lead Quality Assurance role creating A/B tests, test plans, test cases, test steps, assigning test runs, and analyzing the automated results.I created front-end dashboard and widget analytics, and back-end data analytics using SSRS.

Portland, Or, Us

Filling an application owner role, I was responsibility for internal- and external-applications (e.g., Dealer Financial Analysis and Dealer Learning Center), commercial sites (i.e., FrieghtlinerTrucks.com and DetroitDiesel.com), and mobile apps such as TruckerNet. I led the requirements analysis, RFI, RFP, and vendor selection process for DTNA’s business intelligence (BI) solution.

Arlington, Va, Us

I created a Software Engineering Process Group – continuous process improvement – data driven model for an IT organization of over 140 software engineers. I led the portfolio management effort to become the first IT organization in Boeing to achieve CMMI Level 4 (starting from CMMI Level 1.)I led all aspects of the Boeing IT organization’s Business Continuity (aka Disaster Recovery) Program in a portfolio with over 300 production applications.I developed and implemented the model to gather requirements and information – via a SME questionnaire and interview process – that standardized Boeing’s merger and acquisitions (M&A) global process and procedures. The project helped reduce Boeing’s M&A cost by $2.5M.I was the Boeing Space and Defense primary process analyst on the Enterprise Engineering Process Modeling Governance Initiative. I developed meta-model UML deliverables, and gathered the meta-model viewer’s functional requirements. The project helped Boeing standardize their engineering alignment to TOGAF, DoDAF and MODAF by nearly 30%.I was the program manager for all aspects of Boeing’s Year 2000 (Y2k) Supplier – Supply Chain – Continuity Initiative. I designed and developed the secure-application that queried over 30,000 of Boeing’s most critical suppliers – worldwide. I had a dotted line reporting responsibly to Boeing’s CIO; and I coordinated with a wide-range of Boeing specialists including attorneys, statisticians, cognitive physiologists, test engineers, and a multitude of finance and supplier management decision makers. I was a programmer/analyst on more than 30 production applications, including many enterprise-wide applications, such as Boeing’s Leadership Center (registration and hoteling) application and Boeing’s principle CMS engine.

B.S., Technical Communication

Masters’ Certificate In Lean Six Sigma – Information Technology