Roger Steller Email & Phone Number

Columbus, Ohio Area

Columbus, Ohio Area

• Design, implement, and maintain infrastructure solutions which support the organization. Examples include enterprise monitoring leveraging the Solarwinds product suite, and backups leveraging products TSM and Veeam• Develop a comprehensive vision, scope, and business case for proposed technical solutions. Recently overhauled the structure of active directory and all group policies attached to it which has led to a more organized, consistent, future-ready directory service with a successful, robust enterprise Windows patching solution• Provide technical leadership for large and highly complex solutions requiring significant IT touch points. Examples include implementation of a service-oriented architecture as well as implementation of VDI via VMware View• Focus on end to end technical solution optimization through performance monitoring and application infrastructure architecture analysis with a concentration on virtualization, disaster recovery, high availability, and up to date hardware/software optimized for forecasted business as well as technical growth over the coming years• Committed to keeping IT infrastructure costs down by implementing open source solutions such as Openfire IM, performing software license analysis and cost minimization for Microsoft and IBM products, as well as curtailing negligent and volatile infrastructure growth by tracking hardware utilization and forecasting future hardware growth needs

Maintain health of major applications on a 24/7 basis, such as Enterprise Content Management, that houses over 40 million documents and is a dependency for over 20 other applications, as well as OPERS external applications which receive over 5,500 visitors per dayHelped prevent and resolve problems for a critical line of business application spread across 10 servers by re-architecting the application's infrastructure in a virtual (ESX) environment including network load balancing. As a result the organization is able to utilize this application to more effectively do business with customersDesigned infrastructure upgrades and corresponding technical documentation to simplify and achieve application restoration in a disaster recovery situationProvide training sessions for different teams within IT to grant a better understanding of different applications and how to resolve common problems. Eager to share all job knowledge with co-workers. For example, improved first call resolution troubleshooting within the service desk for customers who call in with application specific problems, following training Meet application deadlines consistently while serving as a project lead and working for four different managersAdministrator of 38 different applications, performing all software installations, upgrades, and changes in accordance with the OPERS change management policies to maintain defined SLA agreementsCommitted to saving company money through awareness of resource utilization and familiarity with current systems. Saved OPERS over 100k per year through budget maintenance analysis and creative solutions to replace dated proceduresFoster teamwork and collaboration on project teams by bringing different departments together based on an understanding of their strengths and responsibilitiesPerform level 3 support to the desktop support specialist's and other groups as necessary

Lead Network Administrator over all company offices worldwide comprising of 10 networks, 18 servers, and 500 users Planned and executed WAN/LAN network and server upgradesAdvised and researched on all IT Infrastructure budgeting and purchasing decisionsImplemented and administrated the Disaster Recovery Program including a WAN Diagram, Data Center Diagrams, Support Agreements, Server Settings, Tape Rotation/Scheduling, Backup and Recovery, DR preparation, testing and planning Ability to complete large projects within deadlines: Configuration and installation of two new warehouse facilities including all RF equipment, data links, and workstations resulting in cost effective business with newly acquired customer, Wal-MartLed Project Teams - Groupwise 7 upgrade, Help Desk implementation, Intranet Linux to Windows migration, IE 7 upgrade, PC rollouts, Daylight Savings Updates, Employee PC Sale, Warehouse Processing Real-Time data display

Masters, Business Administration

Bs In Business Administration, Management Information Systems