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Roger Thompson Email & Phone Number
Automation Solutions Manager
at
MapMatix
1 work email found
@avaya.com
3 phones found area 908 and 866
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Automation Solutions Manager
Location
South Fork, Colorado, United States
Who is Roger Thompson? Overview
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Quick answer
Roger Thompson is listed as Automation Solutions Manager at MapMatix, based in South Fork, Colorado, United States. AeroLeads shows a work email signal at avaya.com, phone signal with area code 908, 866, and a matched LinkedIn profile for Roger Thompson.
Roger Thompson previously worked as Senior Business Analyst at Avaya and Senior Product Manager at Avaya. Roger Thompson holds Bs, Computer Science from The University Of Texas At Austin.
Company email context
Email format at MapMatix
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*@avaya.com
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Profile bio
About Roger Thompson
Hello, I am Roger Thompson and I have carved out a career in leading edge telecommunications solutions in both Contact Center and Unified Communications. From R&D to architect to people manger on the technology side with Nortel to Business Development and Channel Sales to Product Management Inventor and Owner of Private Cloud Solutions with Avaya, I am eager for the next adventure moving forward.On a personal note, after living the dream of a US suburbia experience for quite some time, we are recreating our 5 years of enjoying the Germany countryside and now building our final home as a log house in the Rocky Mountains of Colorado in a town of 500 residents. Experience Summary:5 Years Instituting New Cloud Lead-to-Cash Automation across Avaya Cloud Portfolio (Hybrid)7 Years Owning Telephony Private Cloud Unified Communications and Contact Center Offer (Remote)5 Years Business Development in AT&T and Verizon Channel Teams with Nortel and Avaya (Remote)5 Years of Telecommunications (Carrier) Business Development with Nortel in Dallas (On-site)10 Years of Telecommunications (Carrier) R&D with Nortel in US and Germany (On-site)I have spent a majority of my career in Next Generation Applications and Tools architectures from offboard intelligent, programmable database solutions, wireline and wireless carrier application solutions to enterprise Contact Center and Unified Communications offers all as 'Enterprise Private Cloud / Carrier Hosted' deployments.My goals are to leverage this telephony and lead-to-cash technology knowledge in conjunction with experience leading global direct report and virtual teams for a Senior Manager level Product Management role associated with leading cloud telecommunications & multimedia vendors and/or service providers.Specialties: Unified Communications, Contact Center, Cloud Solutions, Product Management, Business Development, Tool Development, Global Solution Team / Project Management.
Listed skills include Unified Communications, Voip, Telecommunications, Ip, and 23 others.
Current workplace
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8 roles · 36 years
Roger Thompson work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
- Defined procurement tool requirements, prioritized backlog; oversaw implementation, testing and launch to market.
- Established new automation team, architecture, and process for Quote to Cash procurement of entire portfolio.
- Resulted in 400% decrease in time to revenue and 50% increase in customer satisfaction with portfolio.
- Delivered ~400 Automation Features via Jira Epics and Confluence requirements to production.
- Mentor and coach to Product Management teams.
2020 - Nov 2024
Senior Product Manager
- Led international team of 40+ core team members to define software as a service solution and launch to global markets.
- Defined new Commercial Model including Avaya Contact Center (CC) and Unified Communications (UC) capabilities.
- Secured 50+ wins globally driving ~$500M Total Contract Value Revenue to Avaya.
- Expanded solution from Avaya Cloud data centers to being hosted in AT&T Cloud, Amazon Web Services (AWS), IBM Cloud and Microsoft Azure Cloud Services.
- Owned Offer Definition, Commercial Model, Procurement Toolset and Sales Toolkit.
- While owning Avaya Private Cloud, also owned Avaya’s enablement of Avaya Partner Cloud Solutions in North America, Europe, and Asia and grew this business from $1M Annual to $7M Annual over 2 years.
2014 - 2020
~6 yrs
Channel Team Business Development Senior Manager
- Established new products and new offers into Channel Partner selling and support models.
- Defined and launched new Private Cloud for CC and UC with AT&T Business in AT&T Cloud.
- Delivered 5 Private Cloud successes with AT&T for $50M Total Contract Value Revenue converting 25% of alliance revenue from on-premises one-time to cloud subscription recurring revenue.
- Expanded Private Cloud into IBM Channel Partner residing within IBM Cloud for another 4 wins for $35M.
- Defined portfolio of Managed Services for CC and UC solutions with Verizon Business.
- Received the Avaya Excellence Award twice for AT&T accomplishments.
2009 - 2014
~5 yrs
Product Manager
- Responsible for selling enterprise products into global Carrier market vertical: prioritization of backlog, Agile development with global travel for Carrier customer presentations and requirements gathering.
- Successfully sold Nortel’s new Abstraction Layer Gateway product between a carrier’s telecom network and IT backend network for ~$750M into Canada Carrier as the first win for the product.
- Agile Scrum Master of 2 Scrum teams in Ottawa, CA.
- Launched 3rd Party Application development environment into UC Multimedia solution.
- Successfully presented in over 350 customer meetings with over 75 separate customers in NA, Europe and Asia-Pacific frequently using CxO level detail intermixed with strong technical understanding and clarifications.
2003 - 2009
~6 yrs
Remote Site Architect (Expat)
- Owned driving new North America mothership technology into remote Nortel Germany joint venture requiring selling German team value, training remote team on new products, delivering German implementations to core.
- Established Germany site as owning company’s Carrier Cable Interim and Final solutions.
- Led company-wide Lawful Interception design (with US and EU patents) across all product lines.
- Owned architecture of innovative Wireline call processing engine coupled with Wireless access solution.
- U.S. Patent 2003,0179747 and E.U. Patent EP1389864, System and Method for Intercepting Telecommunications.
1998 - 2003
~5 yrs
R&D Team Lead, People Manager And Software Architect
- Managed direct reports and lead software architect of new Programmable Services Node (PSN) solution.
- Managed direct report team with annual budget of $1.2M.
- Defined PSN solution including reference architecture and node interfaces.
- Owner / lead architect of ~75K lines of code for PSN.
- Successfully sold PSN solution to target lead Carrier customer for $3.2M.
- U.S. Patent 6,038,309: Apparatus and Method for Externally Controlling Processing of a Service Call.
1993 - 1998
~5 yrs
Member Of Scientific Staff
- R&D Coding and Testing of Air Force F-16 Falcon software for 4 F-16 subsystems.
- Successful delivery of new missile technology being used in Iraq Gulf War.
- Two tours of successful software development against Air Force requirements and testing / correcting 4 F-16 subsystems via F-16 simulator environments.
1990 - 1992
~2 yrs
1 education record
Roger Thompson education
FAQ
Frequently asked questions about Roger Thompson
Quick answers generated from the profile data available on this page.
What company does Roger Thompson work for?
Roger Thompson works for MapMatix.
What is Roger Thompson's role at MapMatix?
Roger Thompson is listed as Automation Solutions Manager at MapMatix.
What is Roger Thompson's email address?
AeroLeads has found 1 work email signal at @avaya.com for Roger Thompson at MapMatix.
What is Roger Thompson's phone number?
AeroLeads has found 3 phone signal(s) with area code 908, 866 for Roger Thompson at MapMatix.
Where is Roger Thompson based?
Roger Thompson is based in South Fork, Colorado, United States while working with MapMatix.
What companies has Roger Thompson worked for?
Roger Thompson has worked for Mapmatix, Avaya, Nortel, Nortel Germany, and General Dynamics.
How can I contact Roger Thompson?
You can use AeroLeads to view verified contact signals for Roger Thompson at MapMatix, including work email, phone, and LinkedIn data when available.
What schools did Roger Thompson attend?
Roger Thompson holds Bs, Computer Science from The University Of Texas At Austin.
What skills is Roger Thompson known for?
Roger Thompson is listed with skills including Unified Communications, Voip, Telecommunications, Ip, Wireless, H.323, Ss7, and Tdm.
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