Roger Wang Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Top Canadian Retail Bank - Business AnalystProject: Build decision engine to match customers with relevant advice-oriented articles/tools on the Bank’s websiteActivities: Developed customer-facing questionnaire which drives the scoring of the decision engine. Worked with clients to compile refine content list to be considered for the decision engine.

London, Ontario, Canada

Toronto, Canada Area

• Led project to allocate headcount budget between sales territories based on market opportunities and historical performance; resulted in the freeing up of $1.2M in funding for the creation of a new Enterprise region in.
• Built a strategic growth model, balancing customer acquisition, retention, and average margin/customer; resulted in the implementation of a new set of top-level corporate targets endorsed by CEO
• Collaborated with EY consultants to gather requirements and develop a new data strategy for Softchoice; resulted in the successful rollout of a data warehouse and data lake which centralizes all key data sources across.
• Designed compensation strategy for sales of recurring revenue products/services through researching industry best practices and gathering requirements from internal stakeholders; new compensation model currently being.
• Gathered requirements from key stakeholders and redesigned outdated balanced scorecard which tracks performance and trends of organizational KPIs; adopted as standard performance tracker by senior leadership and board.

Toronto, Ontario, Canada

• Analyzed pipeline data to create predictive model on probability of winning open opportunities, achieving a 94% accuracy rate on predicted wins; adopted by sales leadership as primary tool to track pipeline sufficiency.
• Quantified customer lifetime value (CLV) of existing account base to identify traits that distinguish high CLV accounts; resulted in a revised customer engagement strategy based on account-specific product/service.
• Built a sales performance management dashboard on Power BI, allowing sales leaders to track and analyze performance of their team and health of their accounts; the dashboard became the primary tool for sales leaders to.
• Worked with product and territory managers to compile commentary on historical performance for board of directors, identified poor performing areas and worked with managers to develop turnaround strategies; resulted in.
• Awarded the Softchoice Fast Start Award (top contributors in their first year of working at Softchoice)

Toronto, Canada Area

• Analyzed sales performance, economic conditions, demographic data, and investments to develop store level sales targets by product; allowed for the addition of three incremental in-store sales initiatives which.
• Collaborated with marketing managers to design and implement marketing initiatives in the form of A/B tests, ensuring accurate ROI quantification; increased visibility and confidence of marketing managers on where to.
• Managed a Junior Analyst to support monthly reporting, data gathering, and ad-hoc analysis; coached the analyst on how to structure analysis and present to managers, resulting in his promotion into a business analyst.
• Created sales performance dashboards on Power BI to provide management and field teams with real time insight into sales KPIs (YoY growth, target achievement, product adoption rates etc.)

Toronto, Canada Area

• Built a new territory coverage model for retailers across Canada, using geospatial, demographic, and sales metrics to determine which stores to cover; resulted in the successful sale of a $1.5M retail training program.
• Designed market research surveys to collect consumer feedback on service level of store staff (knowledge and friendliness); resulted in the reprioritization of training activities towards low performing stores.
• Created sales scorecard for field team showing KPI health and trend by store; gained positive feedback from both the field team and managers due to greater ability for them to target sales and training activities based.

Toronto, Canada Area

• Analyzed past sales, competitor performance, and historical target achievement in order to calculate annual sales targets for Canadian dealerships
• Automated sales, inventory, and pipeline reports using VBA and excel functions, resulting in an increase in efficiency and accuracy when generating reports
• Projected costs of various customer loyalty programs, presenting a proposal of the most cost-effective loyalty program which was immediately implemented
• Researched competitor sales programs and calculated average monthly payments in order to assess the competitiveness of smart’s promotional offers

Beijing City, China

• Projected future market size and market penetration rate for Pfizer products in order to determine the profitability of adding these products to Pfizer China’s product portfolio
• Created and presented slides assessing the status of Pfizer’s joint ventures to give managers an overview of the successful aspects of current businesses and the areas that need attention
• Conducted portfolio mapping for products that interested managers and filtered the list based on various metrics, resulting in a shortlist of viable ventures for managers to consider
• Researched market trends and competitor activities to determine threats and opportunities in the marketplace

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Dean's Honors List, Richard Ivey Excellence Award, Non-Profit Consulting

Bachelor Of Arts, Honours, Business Administration

Activities and Societies: Deans Honors List, Marketing Club, Ivey Professional Communications ClubCompleted first two years of Management.

Bachelor Of Management And Organizational Studies, Finance

Activities and Societies: Deans Honors List, Western Forex Association, Purple Bikes, Kitchen and Dining Room Club, Western Billiards.