John Rogstad Email & Phone Number

Oviedo, Florida, Us

• Corrected and modified Customer Relations Management System which included data clean up, social media integration, new system automations, and new sales process creation.• Responsible for calling, texting, and emailing all new leads that enter CRM system to set up a zoom call with the company.• Responsible for ensuring all data submissions such as home photos, surveys, and designs are uploaded to each corresponding client.• Responsible for maintaining data accuracy in CRM.• Research initial leads based on location, contact information, and home value.• Responsible for all initial scheduling and rescheduling for all zooms and design center appointments.• Ensure each lead feels welcomed and valued by checking up with them regularly, showing empathy to each leads situation, and always portraying joy and excitement to each lead.

Handle all MLS/Realtor Association Bills for all 11 states the company is with.Handle all agents' MLS bills with the brokerage.Make sure the agent's credit cards stay current and communicate with agents until corrected.Audit all agents in each state company to the state's real estate commission and company information system by using self-created Excel spreadsheets.Led the Boards department by being the first to help with all problems and projects.Led the Boards department by making sure all tickets, tasks, and agent issues were distributed evenly and done promptly.Help and communicate with agents with any issue related to their Association, MLS, Listing, Compliance, IDX System, and anything in regards to their corporate systems.

Lakeland, Florida, Us

Analyzed mortgage submission files and corrected any errors within the file including:Employment income calculationsAll correct files were submitted and correctly filledCommunicate with the Loan Officer on any discrepanciesRun employment verification to ensure accurate income submissions

Titusville, Fl, Us

Processed and created invoicesMade sure credit card correspondence was correct and received per the bank statement.Solved contract invoice issues with other companies.Made sure all billing was completed promptly.

San Francisco, California, Us

I worked with Accounts Receivable and over 900+ customer lockbox accounts by:Checking and matching payment correspondence to each account.Data entry by verifying payment balances, by encoding those payments onto Wells Fargo's online database.Sending out the payment correspondences to their companies, businesses, etc.

Midvale, Utah, Us

Chesapeake, Virginia, Us

Bachelor'S Degree, Integrated Business

Associate Of Arts - Aa, Accounting

General Studies