Production | Prodution PlanningFacility Management | MaintenancePurchasing | Sourcing | ProcurementLogistics | Transportation

Warehouse | Logistics | TransportationCustomer Service | Sales Back-OfficeOrder Customization | Production Planning

Material Scheduling | Production Planning | Customer ServiceWarehouse | Machine & Line FeedingPackaging DefinitionStorage & Flows at Concept StageLean Manufacturing

Intermediate management for a significant change on the organization: aggregation of all the functions related with the satisfaction of customer orders, guaranteeing a level of communication and cooperation that did not existed.Implementation of a new planning tool for better and faster information to the other intervening areas, with less effort, leading to a reduction of resources.Establishment of some good practices over the internal supply chain and over stock levels, that were… Show more Intermediate management for a significant change on the organization: aggregation of all the functions related with the satisfaction of customer orders, guaranteeing a level of communication and cooperation that did not existed.Implementation of a new planning tool for better and faster information to the other intervening areas, with less effort, leading to a reduction of resources.Establishment of some good practices over the internal supply chain and over stock levels, that were instrumental for the start-up of series production of new projects. Show less

Establishment and development of a new business area locally, in close collaboration with the Managing Director, following the guidelines transmitted by the group's headquarters. Conducted efforts to attract new clients, pointing to the advantages of an outsourcing logistics management model, developing proposals tailored to each case. Headed the projects to start new operations, ensuring that the results achieved corresponded to the concept presented in the budget stage and to the best… Show more Establishment and development of a new business area locally, in close collaboration with the Managing Director, following the guidelines transmitted by the group's headquarters. Conducted efforts to attract new clients, pointing to the advantages of an outsourcing logistics management model, developing proposals tailored to each case. Headed the projects to start new operations, ensuring that the results achieved corresponded to the concept presented in the budget stage and to the best expectations of the clients. Show less

Customer Service Team Leader: call center environment, dealing with customers on all their needs (simple enquiries, process and manage orders, delivery instructions, invoicing job, complaint management, after-sales support, take part of the marketing strategy).Warehouse Team Leader: coordination of all logistic operations related to the country distribution center.Project Team Leader: leader of the multi-functional team at SAP Implementation Project, the most successful and fast… Show more Customer Service Team Leader: call center environment, dealing with customers on all their needs (simple enquiries, process and manage orders, delivery instructions, invoicing job, complaint management, after-sales support, take part of the marketing strategy).Warehouse Team Leader: coordination of all logistic operations related to the country distribution center.Project Team Leader: leader of the multi-functional team at SAP Implementation Project, the most successful and fast operation in the whole european divison. Show less

Customer management relationship (order processing, delivery performance metrics, full time support and close follow-up).Operational coordination of the Shipping Warehouse.