Rohab Batool Email & Phone Number

Toronto, Ontario, Canada

2074 Yonge Street

- Collaborated with optometrists to create individualized vision therapy programs for a diverse patient population, including children, adults, and individuals recovering from concussions due to motor vehicle accidents (MVAs) and other injuries.- Conducted 1-on-1 therapy sessions, providing personalized care and support to patients, addressing unique visual challenges and rehabilitation needs.- Documented and monitored patient progress, ensuring detailed and accurate records of therapy… Show more - Collaborated with optometrists to create individualized vision therapy programs for a diverse patient population, including children, adults, and individuals recovering from concussions due to motor vehicle accidents (MVAs) and other injuries.- Conducted 1-on-1 therapy sessions, providing personalized care and support to patients, addressing unique visual challenges and rehabilitation needs.- Documented and monitored patient progress, ensuring detailed and accurate records of therapy outcomes and necessary adjustments for optimal results.- Coordinated scheduling and maintained clear communication with therapy patients and their caregivers, ensuring efficient and effective therapy processes.- Instructed patients and their caregivers on at-home therapy exercises to reinforce clinic-based treatments, promoting continuous improvement.- Managed therapy equipment and supplies, maintaining a well-organized and functional therapy space to support diverse therapy needs.- Facilitated referrals and communications with other healthcare providers, ensuring comprehensive and integrated care for patients with complex needs. Show less

2074 Yonge Street

- Performed optometric pre-testing as part of comprehensive eye exams, utilizing eVision EMR to record and manage patient data.- Assisted patients in choosing properly fitting eyeglass frames and lenses, providing personalized recommendations based on individual needs and preferences.- Managed patient orders for glasses, contact lenses, nutraceutical products, and other items, ensuring accurate processing and tracking.- Handled insurance billing and claims, ensuring proper… Show more - Performed optometric pre-testing as part of comprehensive eye exams, utilizing eVision EMR to record and manage patient data.- Assisted patients in choosing properly fitting eyeglass frames and lenses, providing personalized recommendations based on individual needs and preferences.- Managed patient orders for glasses, contact lenses, nutraceutical products, and other items, ensuring accurate processing and tracking.- Handled insurance billing and claims, ensuring proper documentation and timely reimbursement. - Managed patient bookings, coordinating optometrist and vision therapy schedules to optimize clinic operations.- Managed referrals to and from specialists and other healthcare providers, ensuring seamless patient care transitions.- Maintained clear and professional communication with patients, addressing inquiries and providing excellent customer service via phone, email, and in-person interactions.- Performed various administrative tasks and ad hoc projects, supporting the smooth operation of the practice.- Welcomed patients, answered phones, and responded to emails, ensuring a friendly and efficient front desk experience.- Assisted with practice management duties, including inventory control, organization, and maintaining a clean and orderly clinic environment. Show less

Toronto, Ontario, Canada

- Supervised and trained cashier team, managed schedules, and conducted performance evaluations.- Resolved customer inquiries and complaints, assisted with product information, and ensured smooth checkout processes.- Oversaw accurate sales transactions, performed cash audits, and supported inventory management.- Maintained cleanliness and organization of the front-end area, coordinated with other departments for operational needs.- Implemented loss prevention measures, adhered… Show more - Supervised and trained cashier team, managed schedules, and conducted performance evaluations.- Resolved customer inquiries and complaints, assisted with product information, and ensured smooth checkout processes.- Oversaw accurate sales transactions, performed cash audits, and supported inventory management.- Maintained cleanliness and organization of the front-end area, coordinated with other departments for operational needs.- Implemented loss prevention measures, adhered to safety standards, and ensured regulatory compliance. Show less

Toronto, Ontario, Canada

- Greeted customers, assisted with product inquiries, and ensured a positive shopping experience.- Accurately processed sales transactions, returns, and exchanges using POS systems.- Managed cash drawers, performed daily cash reconciliations, and maintained transaction accuracy.- Kept checkout area clean and organized, restocked shelves, and maintained product displays.- Followed company policies and procedures, adhered to safety standards, and supported loss prevention measures.

Mississauga, Ontario, Canada

- Investigated the effects of latitude and urbanization on the melanization of monarch caterpillars (Danaus plexippus).- Utilized Microsoft Office and Google Suite for data recording, statistical analysis, and presentation.- Maintained self-motivation to achieve project milestones with minimal supervision but sought guidance to problem-solve in challenging situations.- Presented research background, methods, and results at the Ontario Ecology, Ethology, and Evolution Colloquium 2022.

Mississauga, Ontario, Canada

- Accompanied occupational therapists, speech language pathologists, and child development professionals in clinical visits with families with children aged 0-6 years with developmental delay or with risk of developmental delay to provide direct client service.- Maintained confidentiality regarding sensitive client information as visits could be virtual, at the clinic or at the family’s home.- Conversed with clients about their families’ needs and supplying them with developmentally… Show more - Accompanied occupational therapists, speech language pathologists, and child development professionals in clinical visits with families with children aged 0-6 years with developmental delay or with risk of developmental delay to provide direct client service.- Maintained confidentiality regarding sensitive client information as visits could be virtual, at the clinic or at the family’s home.- Conversed with clients about their families’ needs and supplying them with developmentally appropriate techniques or activities to enhance abilities (e.g., talking, walking).- Engaged in administrative duties, such as sending out emails, writing summaries of visits with families, and drafting family service plans or admission forms.- Collaborated with staff, peers and other stakeholders to produce a family-friendly handout about coaching and routine-based intervention, the approaches adopted by the organization.- Independently developed and presented project(s) regarding development disorders at clinical and lunch and learn meetings.- Acquired greater knowledge about the field of early intervention (e.g., SOAP method notes, autism spectrum disorder red flags, ASQ, FASD assessments, etc.). Show less

Bachelor'S Degree, Psychology, Biology

High School Diploma