Rohan B.

Rohan B. Email and Phone Number

Salesforce - Architect / Lead / Consultant / Solution Designer/ Manager / Platform Owner @ Telstra
canberra, act, australia
Rohan B.'s Location
Greater Sydney Area, Australia
About Rohan B.

Sr CRM/Salesforce Professional with 14+ years of total experience of which 12+ years on Salesforce platform. Delivering enterprise services as a solution expert & ITIL V3 certified. • Successfully performed roles in Salesforce such as- Sr. Salesforce Consultant, CRM Manager, Business Analyst, Platform Lead, Solution designer & Sr. Administrator for Project Delivery & Global Enterprise teams.- Leading BAU, Project implementation, rollout, enhancement and maintenance work for Salesforce solutions including integrations.- Solution designer responsible for organizational applications (cloud & legacy).- Scrum master to utilize Agile for sprint planning and backlog groooming. • Lead workshops with Salesforce.com customers for Requirements and Business Processes Analysis. Extensive experience in mapping customer’s requirements to solutions & service offerings. Configure and customize Sales, Service, Community, Marketing Cloud applications. • Strong in stakeholder management, end to end project delivery, building trustworthy relationships in Enterprise-to-small customers, software development lifecycle (SDLC), client engagement, technology feasibility, in depth analysis, planning & mentoring teams. • Devise Data strategies & Tasks. Design Integration using middleware with Salesforce & legacy systems. Design solutions for 3rd party / Appexchange applications to integrate with Salesforce and work across SDLC lifecycle. Scope and manage change requests. • Experience of working in challenging and fast paced environment to support multiple projects simultaneously to manage delivery by delegating tasks in project team. • Worked in both Agile and Waterfall methodologies. Collaborated with diverse IT teams across global locations. Conducted trainings & knowledge sharing presentations for global teams. Effective written and verbal communication skills. • Skills and Expertise in following:o Salesforce Sales Cloud, Service Cloud, Community Cloud, Integrations with: Marketing Applications such as Qualtrics, Mailchimp, Eventbrite, Adwords, Adintel etc., Legacy systems such as Oracle EBS, SAP, OpenText Content Management System, ServiceNow, Field Service Applications, Various Appexchange Applications.o Enterprise Tools & Platforms – Workbench, G-Suite, Apex Data Loader, Mulesoft Data Loader, Force.com, Tableau, API Integrations, JIRA, Confluence, Informatica Cloud, Mulesoft, Document generation, VisualForceo Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, Project, Visio.o Database skills in Oracle, SQL, Excel.

Rohan B.'s Current Company Details
Telstra

Telstra

View
Salesforce - Architect / Lead / Consultant / Solution Designer/ Manager / Platform Owner
canberra, act, australia
Website:
telstra.com
Employees:
32819
Rohan B. Work Experience Details
  • Telstra
    Senior Solutions Architect
    Telstra May 2022 - Present
    Sydney, New South Wales, Australia
  • Telstra
    Salesforce Architect
    Telstra Dec 2020 - Present
    Sydney, Australia
  • Veolia
    Salesforce Platform Lead
    Veolia Nov 2018 - Dec 2020
  • Transport For Nsw
    Lead - Salesforce & Integrations (Business Change & Solution Delivery)
    Transport For Nsw Aug 2017 - Nov 2018
    Sydney, Australia
  • Cochlear
    Crm Analyst & Solution Designer
    Cochlear Nov 2014 - Aug 2017
    Sydney, Australia
  • Macquarie Telecom
    Salesforce Manager
    Macquarie Telecom Mar 2014 - Nov 2014
    Sydney, Australia
  • Cloud Sherpas
    Salesforce Consultant
    Cloud Sherpas Nov 2013 - Mar 2014
    Sydney, Australia
  • Zs Associates
    Senior Saas Application Specialist
    Zs Associates Mar 2012 - Aug 2013
    Pune Area, India
  • Bmc Software
    Technical Analyst
    Bmc Software Dec 2006 - Feb 2012
  • Vcustomer
    Technical Analyst
    Vcustomer Jul 2004 - Dec 2004
    Pune Area, India

Rohan B. Skills

Consulting Requirements Analysis Sdlc Salesforce.com Software As A Service Microsoft Sql Server Business Analysis Agile Methodologies Customer Relationship Management Oracle Business Process Enterprise Software Requirements Gathering Sql Saas Software Development Life Cycle Software Development Cloud Computing Integration Crm It Service Management Databases

Rohan B. Education Details

Frequently Asked Questions about Rohan B.

What company does Rohan B. work for?

Rohan B. works for Telstra

What is Rohan B.'s role at the current company?

Rohan B.'s current role is Salesforce - Architect / Lead / Consultant / Solution Designer/ Manager / Platform Owner.

What schools did Rohan B. attend?

Rohan B. attended University Of Pune.

What skills is Rohan B. known for?

Rohan B. has skills like Consulting, Requirements Analysis, Sdlc, Salesforce.com, Software As A Service, Microsoft Sql Server, Business Analysis, Agile Methodologies, Customer Relationship Management, Oracle, Business Process, Enterprise Software.

Who are Rohan B.'s colleagues?

Rohan B.'s colleagues are Colleen Noonan, Bob Joice, Victor Yang, Afrasiab Khan, Van Nguyen, Shane Workman, Adrienne Foster.

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