Rohan De Jager Email and Phone Number
Rohan De Jager work email
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Rohan De Jager personal email
With 15.5 years comprehensive experience through working at IBM, I have gained a wealth of knowledge in the Electronics and IT industry. From high end product installations to 24x7 standby and on-site support for high profile clients.In the last 5 years I have gained experience in analysis, management, cost control and performance review of products and services which I have then reported on a monthly basis to regional managers.I had the privilege to attend IBM education in Dresden Germany, Budapest Hungary, USA North Carolina, and was nominated to assist with a client escalation in Madagascar.
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Information Technology Services SpecialistLebenshilfe Ggmbh Feb 2024 - PresentLower Saxony, GermanyMaintain, improve and expand IT infrastructure & Telecommunication systems. -
It SupportmanagerVollers Group Gmbh Aug 2022 - Jan 2024Bremen, Germany -
ProduktionshelferAndreas Augsburg Schaumstoffe May 2022 - Aug 2022Osterholz-Scharmbeck, Lower Saxony, GermanyBedienen der MaschinenKommissionierung und VerpackungLagerhaltungWarenauslieferung
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Bodenbelägen Verlegung AushilfeMalerei Gerbing & Farben Meyer Gmbh Aug 2021 - May 2022Penningbüttel, Lower Saxony, Germany
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Personal Sales And RelocationSelf Employed Sep 2020 - May 2021Gauteng, South AfricaPersonal Sales and Relocation -
From Technician To Lcm & Service Delivery Performance LeaderIbm Jul 2005 - Aug 202090 Grayston Drive, Sandton, South-Africa07/2005 - 12/2006 Field Technician/Customer Engineer/SSR01/2007 - 07/2009 Gauteng Field support Team leader07/2009 - 07/2010 Field Support Group07/2010 - 05/2012 Lenovo & SurePOS Domain Leader05/2012 - 07/2012 LFE Lenovo, SurePOS and Storage Domain Leader07/2012 - 01/2014 LCM POS/RSS CEEMEA01/2013 - 03/2018 LCM Storage CEEMEA04/2018 - 08/2020 MEA TSS HW Service Planning & Performance Leader & MEA Storage and Power Systems HW Delivery Performance & LCMSSR = System Service RepresentativePOS = Point of SaleCEEMEA = Central & Eastern Europe, Middle East & AfricaHW = HardwareLCM = Life Cycle ManagerAnalyzing business data & create reportsChair & review performance with regional managersPost sales support on IBM PC, server, POS, storage & (IBM/Cisco) networking productsSupported IBM products at customer's sites within stipulated SLA timesUnderstand customer's infrastructures for efficient supportStandby & after hour support with limited supporting resourcesResponsible for assisting 7 IBM field technicians to drive the Gauteng field support business to successOptimizing IBM local front end administrative processesTaking ownership of urgent, sensitive, escalated calls and have them resolved as quick as possibleUpdate my knowledge on the different MTS division processesManaging Gauteng field engineer territories, education, tools and non-technical questions and queriesResponsible for introducing new field engineers to the teamPart substitution verification & guidanceEscalating Lenovo call back situations to Lenovo using Lenovo Level 2 WindChill systemCountry Stock Room part availability on vital 1/2 parts for Lenovo customers2nd action plan creation based on call history and parts replacementT3 Lenovo education and distribution of pre-GA info to support teamL2 Logs capturing & analysisParts re-order levels manager for Lenovo and POS productsCall screening & technical contact on IBM storage devicesScreening of POS/RSS products -
Ibm Parts Repair TechnicianGradnet Jan 2004 - Jun 200520 Kelly Road, Jetpark, JohannesburgRepairs on IBM magnetic card readers, power supplies, monitors, printers, desktop and laptop system boards.Testing and servicing servers, hot-swap hard drives, tape drives, RAID and SCSI controller cards, laptop hard drives and CPU switches.Ordering and management of electronic components, tools and consumables.Electronic circuit board level repairs.Computer system board testing and quality control.
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Post-Sales Product Support TechnicianMustek Limited Feb 1999 - Dec 2000322 15Th Road, Randjespark, MidrandSupporting Mecer laptops, desktop, POS and servers in the service center and on site.Quality control of assembly line.High speed quick fixes at Mustek front book-in desk -
Pc Assembly TechnicianTpm Technology (Pty) Ltd / Axiz Production Sep 1998 - Jan 19991005 Kruger Ave, Centurion, Pretoria, South AfricaFirst level configuration, assembly and testing of Intel based PC's for Axiz Production.
Rohan De Jager Skills
Rohan De Jager Education Details
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Computer Systems Engineering -
Roodepoort Technical CollegeElectrical And Electronics Engineering -
Hoërskool FloridaSenior Certificate (Matric Certificate)
Frequently Asked Questions about Rohan De Jager
What company does Rohan De Jager work for?
Rohan De Jager works for Lebenshilfe Ggmbh
What is Rohan De Jager's role at the current company?
Rohan De Jager's current role is Computer Systems Engineer.
What is Rohan De Jager's email address?
Rohan De Jager's email address is ro****@****ibm.com
What schools did Rohan De Jager attend?
Rohan De Jager attended University Of Johannesburg, Roodepoort Technical College, Hoërskool Florida.
What skills is Rohan De Jager known for?
Rohan De Jager has skills like Servers, Laptops, Switches, Testing, Storage, Printers, Management, Leadership, Team Leadership, Desktop Computers, Hardware, Storage Area Networks.
Who are Rohan De Jager's colleagues?
Rohan De Jager's colleagues are Tobias Greinert, Barbara Rothemund, Maren Uttendorf, Alina Beckmann, Anne Niedrig, Riza Özbingöl, Maria Hofer.
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