Product development professional on the Information Systems Salesforce Platform team designing products for adoption and change management across the organizationEnvisioned, Scoped, Designed, Developed and Managed an iterative "Product Development Lifecycle" for onboarding products onto the Salesforce Platform Collaborate with stakeholders to build out solutions that amplify Customer Experience.Interface with Product Owners/Technical Product Managers across multiple products with information systems global commercial operations divisionPartner with engagement managers to establish governance and scale of product developmentTechnical Product Manager (Product Owner) of MyTrailhead implementation to build out internal skilling to educate organizational staff with internal collateralTechnical Product Manager (Product Owner) of Backup & Recovery solution for Salesforce platform instancesExpertise in CRM, Case Management and cloud technologies from a product management/product development perspectiveFocus on Branding and Services team engagements including communications strategy, storytelling and user adoption

• Architecture design & development of multiple software solutions working with key business users and stakeholders with a specialty in the Salesforce platform• Integration of multiple software systems involving Eventbrite (Event Management & Ticketing), NetSuite (Financial Accounting) and Salesforce to help manage student, course, registrations. attendance information• Performed data modeling, data migration, security modeling of organization’s Salesforce platform• Designed & developed multiple module integrations (SMS applications, campaign monitors, reports & dashboards)• Designed & implemented process automations using process builders & flows in Salesforce• Lead multiple MS-CRM to Salesforce data migration projects• Extensive development using object-oriented concepts (apex classes, apex components, SOQL queries etc.)• Performed production deployment using outbound/inbound change sets & training sessions for a global user group• Extensive unit & integration testing experience• Converted wireframes into functional websites using CMS like Drupal 6/7 (developed custom modules)• Architected and developed a custom membership subscription module using Object Oriented PHP• Salesforce Administrator for the organization reporting to Director of IT and working with the CTO on a daily basis

• Designed and implemented the website youprint.com using HTML 5, CSS3, PHP 5.1, jQuery 1.7.1• Used PHP data objects to do database interactions• Implemented a product template widget using Object Oriented JavaScript• Created a product template management tool using jQuery UI components and jsTree 1.0 • Created a tool to mange SEO information like adding keywords, descriptions metadata to web pages.

• Created scalable solutions to easily create and manage a network of mobile sites in PHP• Implemented drag and drop functionality using jQuery 1.4.2

Course: Data Management and Database Design (40 students)• Helped students in database modeling assignments using TOAD Modeler• Helped students with SQL assignments• Held “PHP front end development” training sessions using WAMP(Windows-Apache-MySQL-PHP) server• Graded assignments, midterms and finals and provided feedback to instructor

• Worked on a Project titled “Billing Defects Project” that involved finding and fixing bugs in an Enterprise application called “One Road” in order to reduce the defect rate• Analyzed data to find out different data patterns that cause bugs in the application using Oracle 10g• Backtracked and found points in the code that caused the bugs and fixed them