Rohan Edwin Email & Phone Number

United States

United States

Key Responsibilities:- Translate high level business requirements into functional specifications for development team- Work with business stakeholders and technical teams to analyze, document, and deliver complex product requirements- Create requirement documents, use cases, workflow diagrams, test scripts, product manuals, and other related documentation- Analyze data from source systems to understand business opportunities and processes- Partner with UI and UX specialists to define product interface and user experience- Develop quality assurance and testing guidelines for new software implementation and product enhancements- Coordinate user acceptance testing with customer stakeholders- Perform system testing as needed for new products and production fixes- Demonstrate product features to internal stakeholders to gain feedback, drive feature prioritization and communicate value of the product

Milwaukee, Wisconsin, United States

Responsibilities• Consult and document client processes during Discovery meeting• Create As-Is and To-Be design process maps based on discovery meetings• Draft Process Definition Document (PDD) to outline comprehensive specifications for automation of process • Coordinate with development team and solution architect to translate client specification document into JIRA stories• Regularly coordinate with offshore development teams to monitor development progress and address development blockers• Conduct Quality Assurance of completed JIRA stories to confirm the code is functional based on specification document• Monitor client feedback during User Acceptance Testing (UAT) phase and address identified bugs with development teamAchievements:• Certified UiPath Business Analyst• Certified UiPath Sales Foundations

Greater Milwaukee Area

- Consult with clients to analyze business model to identify and document client's requirements - Create requirements for custom development work including user stories, recommended layout configurations and field mappings. - Skilled in testing custom client work and writing User Acceptance Testing (UAT) scripts to pass to clients for customer approval.- Experienced in agile methodology and conducting sprint reviews for larger custom implementations.- Interface and meet with prospects and clients as needed for any of the following: software implementation or upgrade, problem resolution, enhancements, specialized reporting, training, pre- and post-sales support- Provide project management responsibilities for life cycle of project- Address technical questions; occasionally provide backup to existing technical support staff; resolve customer technical issues and concerns- Develop and deliver customer training- Collaborate with clients to optimize their Agency Management System- Learn and master the capabilities of the system and advise customers on how to most effectively use the solution, including modifying customers' existing processes, procedures, workflow, forms and contentAchievements- Created requirement matrix for new Applied Epic for Salesforce product. Additionally, created testing scripts and conducted end-to-end testing for functionality on new product while documenting any bugs or feature enhancements in JIRA.- Assisted in creation of new hire training program for Professional Services team- Certified Salesforce Administrator

Madison, Wisconsin Area

Responsibilities• Wear multiple hats to deliver Insperity software projects. Some of these roles include project manager, business analyst, technical consultant and client training.• Interact with Clients to host onsite or remote kick-off meetings to determine client business objectives for project implementations. • Perform system setup : Complete SQL scripting and setup of client’s software. Execute client data transfer utilities. Implement data collection devices. Configure interfaces to integrate with existing HR, payroll and accounting systems. • Provide customer support throughout implementation and during hypercare.• Collaborate with development team members to resolve more complex technical issues and potential product enhancements.• Act as the main point of contact for clients, in the role of an implementation analyst / project manager with an average project load of around 40 active implementations.Achievements• Led a road show across various Insperity Service Centers spread across different states to present our Time and Attendance solutions to other service team members.• Came up with the idea of new hire training program for technical support employees. With the approval of management, developed and implemented this program which resulted in faster learning by new hires and increased productivity.

Madison, Wisconsin Area

Assist Sales Department with data analysis of restaurants growth over a period of time after signing onto EatStreet services. Work with Territory Manager to promote EatStreet across 11 different campuses. Help increase EatStreet's publicitiy to consumers by hiring Brand Ambassadors across the country.

Bachelor Of Science (B.S.), Political Science And Government

Activities and Societies: UW Survivor Club, Diversity Club, Pre-Law Society

Education record

Education record