Leading cross-functional teams in delivering high-quality projects for the largest digital bank in India, I am a Technical Program Manager at Paytm Payments Bank. I hold a Scrum Master certification and a Bachelor's degree in Information Technology from Northern India Engineering College.With over 5 years of experience in agile methodologies, I drive organizational agility and deliver value through effective Scrum practices, while ensuring alignment with business objectives and stakeholder expectations. I have successfully managed multiple projects involving software as a service (SaaS) solutions, technical discussions, and release management, using various tools and platforms. Some of my notable achievements include launching a new feature that increased user retention by 25%, resolving critical issues that improved system performance by 40%, and facilitating the integration of a third-party service that enhanced customer satisfaction and security. I am passionate about learning new technologies and best practices in the software industry.