Rohan Tailor Email and Phone Number
The SaaS (Software-as-a-service) space is an incredibly innovative and exciting sector, and having the opportunity to work with business leaders, as well as fantastically skilled candidates, honestly never gets boring. Being able to bring the two together, is a great feeling (As cheesy as it sounds!) Having worked in Sales, Sales Leadership, Strategic Account Leadership (more commonly known as Customer Success now) roles throughout my professional career, I am very familiar with typical recruitment agency engagement and the challenges of hiring the best talent for my team. Equally, as a candidate, I am very aware of just how hit and miss the experience can be with a recruiter. I pride myself on integrity (I know, not something you would typically associate with the recruitment world), but it’s true and I guess that is why ‘Customer Success’ really resonates with me and why I felt that ABR were an ideal fit for me (despite never planning to work in recruitment) I’ve had agencies tell me they know what I’m looking for in my next hire, and recruiters tell me they have the perfect role, in many cases, that just wasn't the case! Having worked in the roles I often recruit for, it gives me a unique perspective into the skillsets, characteristics and personality I would look for in such a candidate. That is the value I feel I can bring to a client looking for their next hire, or to a candidate looking for their next role. Don’t believe me? Check out the recommendations! They’re a real source of personal pride! Going above and beyond just sending CV’s, you will get suited and aligned, quality candidates as well as valuable market insight around salary expectations, working requirements, benefits and more. That is the value that a skilled recruiter, in touch with the market can bring. Whether it be entry level CS or sales, right through to VP or C-Suite Level professionals, I, and ABR are well placed to support you. Let’s have a chat! Cheers, Rohanrohan@abrtalent.co.uk | 01489 533 303
Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
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Principal ConsultantAbr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Jul 2022 - PresentWhiteley, Hampshire, Gb -
Senior Recruitment ConsultantAbr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Jan 2022 - Jul 2022Whiteley, Hampshire, Gb -
Recruitment ConsultantAbr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses Apr 2021 - Jan 2022Whiteley, Hampshire, GbAt ABR TALENT, we are experts in B2B Marketing, Creative and Sales recruitment. Our extensive experience in both onsite and agency recruitment means we understand recruitment from all angles.We know the importance of getting it right first time and therefore tailor our recruitment approach to seamlessly match your brand requirements and ideals. -
Customer Success Career Clinic PanelistCs Connect May 2024 - PresentAmsterdam, Nederland, NlWorking with the wider CS Connect team to deliver focussed coaching sessions to the Customer Success community. -
Customer Success Content ContributorCs Insider Jun 2023 - PresentContributing content for the growing Customer Success community. sharing insights, best practice and market trends for both candidates and clients -
Manager, Business Development & RelationshipsPb Digital: Creative Design Agency Sep 2020 - Apr 2021Wickham, Hampshire, GbHead of the business development side of the business, I was tasked with driving revenue growth during an extremely challenging period whilst maintaining full accountability of a selection of key client relationships, ensuring effective operational delivery.Supporting clients with corporate re-branding, digitisation of legacy print materials, events management and any other creative marketing requirements they may have.Helping clients understand how best to take advantage of market and marketing trends during an extremely challenging economic period, my role regularly required me to provide insight and expertise on how best a client should utilise their limited budgets to maximise the effectiveness of any marketing and communications plans. -
Head Of New BusinessMarketmakers Sep 2018 - Sep 2020Portsmouth, Hants, Gb• Working with a team of 3 BDM's to maximize revenue and margin whilst controlling P&L, conversion and other KPI related metrics.• Assessment of development and training needs through 121's, shadowing and performance analysis.• Team motivation and management with an allocated budget for team incentive.• Creating relationships with prospects and generating F2F and telephone consultations.• Prospect preparation to better understand each business, their market, their target market and the types of people I would be meeting with.• Need building; asking key questions to understand the need of the business and how the MarketMakers proposition could best suit the prospect. Tailoring and proposing a best multi-channel solution based on client needs.• Pipeline management, short, mid and long term. Maintaining constant engagement where an opportunity might arrive 6 months+ after the initial engagement.• Exceeded performance expectations by delivering 150% of revenue target in 18 months and 250% of revenue target in 2020. -
Senior Account DirectorMarketmakers Mar 2017 - Sep 2018Portsmouth, Hants, Gb• Being the strategic and operational lead for a number of high profile clients representing circa 20% of the business turnover.• Understanding, ever changing client needs and trends in the market to ensure the constant improvement in the effectiveness of the campaign.• Calculating and forecasting ROI to ensure client satisfaction and campaign effectiveness.• Profit and loss analysis.• Engaging with wider client contacts, identifying opportunities, proposing and securing new revenues.• Managing the entire negotiation process from scoping, conception, proposal and close. -
Account DirectorMarketmakers Mar 2015 - Feb 2017Portsmouth, Hants, GbMarketMakers are an award-winning B2B marketing agency.Specialists in building industry-leading, bespoke campaigns for the appointment, sales and lead generation requirements of our clients.With a fully results-orientated approach, MarketMakers work with blue chip & SME companies, providing the highest quality, most targeted business opportunities on the market.SpecialitiesTelemarketing, Appointment Setting, Lead Generation -
Account ManagerDouglas Stafford Limited Sep 2012 - Mar 2015Managing a client portfolio worth over 30% of the business revenue, I was responsible for the effective management and delivery of a range of national and international sales training programmes within a range of sectors.Along with the running of programmes, I was required to identify trends and developments areas to further drive sales effectiveness and customer satisfaction in highly consumer led markets.
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Project Operations ManagerDouglas Stafford Limited Jan 2012 - Sep 2012Complete ownership of the end to end operational delivery of sales training programmes for all corporate clients. Managing the planning, scheduling, execution, quality assurance, administration and aftercare with an operational team of 30 across 5 departments.With significant experience across the entire business, I was put into this role to streamline the operation and implement clear, measurable processes that would future proof the various departments with minimal management input.
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Electronic & Audio Production ManagerDouglas Stafford Limited Dec 2004 - Dec 2011
Rohan Tailor Education Details
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Brune Park Community College, Gosport
Frequently Asked Questions about Rohan Tailor
What company does Rohan Tailor work for?
Rohan Tailor works for Abr Talent L Customer Success Recruitment For Start-Up & Scale-Up Saas Businesses
What is Rohan Tailor's role at the current company?
Rohan Tailor's current role is Customer Success, Sales and Client Management obsessed recruiter for the SaaS and Technology sectors. CS Insider and CS Connect insight partner..
What schools did Rohan Tailor attend?
Rohan Tailor attended Brune Park Community College, Gosport.
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