Lead day-to-day operations, ensuring adherence to project scope and implementing corrective actions for multiple projects. Facilitate seamless communication with stakeholders, including clients, designers, management, vendors, and development teams. Cultivate strong vendor relationships, pitch impactful e-commerce solutions, and optimize partnerships with third-party solutions.

Responsible for setting up process for operations along with creating standard operating procedures and implementing it. Leading the operations and scaling it. Recruitment and training of new employees. Training existing employees for processes defined for new business verticals.Defining new sales and marketing strategies to boost growth of retail venture. Lead the franchise model right from lead generation to execution. Streamline operations for any new business vertical that company will start during its growth phase. Ensure the procedures are followed seamlessly while scaling the operations.Communicating with upper management to develop strategic operations goals.Ensuring smooth transition of information flow between operations team and end client. Work with Branding and Merchandising team for continuous improvement of products and products range. Increase operation efficiency and lowering wastage percentage.

Key Responsibilities:-Defining systems and marketing strategy to have maximum customer acquisition in given time frame. At the same time keeping the customer acquisition costs to minimum by using different cost effective channelsUnderstanding client requirements in detail and coordinating it with the service team to achieve products based on customer requirements without compromising on quality.Building customer relationship with new clients and retaining them with premium service and improving based on continuous feedback.Worked with a strong attention to detail and excellent record-keeping abilities. Creating the logistics system to have hustle free service and create a pleasant customer experience.Collaboration with new business and exploring new business opportunities in B2B sectorsCreating brand awareness and keeping active social media presence to continuously reach new clients.Key Achievements:-Acquired 250+ unique subscribers in a span on 3 months70% revenue was from repeat customersCollaborated with brands like Gun for Glory Shooting academy by Gagan Narang, Ritzent events for Elite Fashion show at Poona Club, Fitcity aka Zwaggers

Veda Engineering Pvt. Ltd. is an EPC company that provided end to end solutions for Utility projects. Also, it is an authorised Channel Partner for Thermax Ltd. I joined as a Sales and marketing Executive wherein my role was to kick start the Expand the recently acquired Office in Mumbai. I was responsible for boosting sales, building longterm Customer Relationship, and overall marketing.Key ResponsibilitiesManaged organizational sales and group of sales representatives in selling industrial equipment to wide range of industries maintaining healthy business relationships.Pre-sales to understand the customer requirements and provide a value add suggestions as per the product portfolio.Worked directly with the Top management to develop new sales and market capturing strategies.Coordinating between cross functional department to Fulfill client requirements and project completion on schedule.Managed database of clients and potential leads in a customer relationship manager (CRM) program. Checked in on clients on a weekly basis to ensure needs are being met and supplies are being filled.Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.Remained up-to-date on office systems and procedures.

Key ResponsibilitiesPrimary responsibilities to handle Purchase requisition for various static equipment / packages, design appraisal, handling technical negotiations / expediting / cost deviation etc. on large & medium scale EPC / PMC projects.Leading Vendor negotiation for project cost, delivery schedule & other Techno Commercial aspects. Handling kick off-meeting, detail scheduling of project activities.Handling team of draftsmen and engineers in giving out effective and efficient Detail Engineering solutions