As General Manager, I am responsible for JB Hunter’s business and training operations nationally, covering a range of Telecommunications and HSE programs. With over twenty staff and six campuses nationally (including an expanding regional training presence) I am committed to ensuring JB Hunter provides the most relevant, flexible and outcome-focused training to the clients and industries we service.My responsibilities include:- Setting the vision and strategic direction for the… Show more As General Manager, I am responsible for JB Hunter’s business and training operations nationally, covering a range of Telecommunications and HSE programs. With over twenty staff and six campuses nationally (including an expanding regional training presence) I am committed to ensuring JB Hunter provides the most relevant, flexible and outcome-focused training to the clients and industries we service.My responsibilities include:- Setting the vision and strategic direction for the business;- Management of all RTO operations including Training, Sales, Quality, Human Resources, Administration, Finance and Logistics;- Leading and driving the JB Hunter “Customer Experience”;- Financial Management Inc. Budgeting, P&L, Cashflow;- Strategic & Operational Planning;- Quality & Compliance Management inc. State-based funding contracts and ASQA/AVETMISS requirements;- Business Performance & Growth Strategy;- Strategic Partnership Management and Industry Development;- RTO Scope of Registration;- Management of Trainers and Assessors;- Oversight of Curriculum, Validation and Resource Development;- National Apprenticeship & Traineeship program management;- Student & Learning Management Systems (Axcelerate, TalentLMS)- CRM (HubSpot);- Extended Reality and Virtual Reality Training Solutions.In addition to the day-to-day operational management of the company, I continue to actively manage our larger national clients to ensure their workforce capability requirements are addressed through effective and measurable training interventions. Show less

Responsible for leading the Technical Trades Professional Services team at Careers Australia Group, delivering targeted workforce development programs for national clients. This included driving the Workforce Consulting function which focused on providing L&D consulting services and ensuring delivery of innovative and effective learning solutions. I was also the Strategy Lead for Telecommunications, setting up the ICT training function, securing Government funding and building the… Show more Responsible for leading the Technical Trades Professional Services team at Careers Australia Group, delivering targeted workforce development programs for national clients. This included driving the Workforce Consulting function which focused on providing L&D consulting services and ensuring delivery of innovative and effective learning solutions. I was also the Strategy Lead for Telecommunications, setting up the ICT training function, securing Government funding and building the Telecommunications training portfolio nationally.Key achievements include:- Led the creation of the divisional Business Strategy;- Developed the team’s capacity to provide advice to clients on educational deliverables, training and development of their workforce;- Successfully secured an NBN Preferred Training Provider contract for CAG (after less than 12 months of active telco training delivery);- Completion of three successful consulting projects (Training Needs Analysis, Competency Framework and ISSoW Training Program Review) for Origin Energy;- Successfully initiated and managed a number of New Entrant training programs for large clients in the Telecommunications and Electrical sectors leading to high (>80%) Traineeship and Apprenticeship outcomes. Show less

Contracted to Laing O'Rourke, where I was responsible for operational training and compliance across various construction projects in Queensland and the Northern Territory. This included developing project-based training needs analyses, tracking compliance against the resulting training matrices and managing regional apprenticeship and trainee programs.

Commenced as National Training & Development Manager for Silcar Communications, where I was responsible for all training and development activities, including those for the NBN Passive Fibre Network Project.In September 2012, I became National Learning & Development Manager of Silcar (Corporate) after submitting a successful Business Case to the Silcar Operations Executive to align Learning & Development activities across the organisation through the establishment of the Silcar… Show more Commenced as National Training & Development Manager for Silcar Communications, where I was responsible for all training and development activities, including those for the NBN Passive Fibre Network Project.In September 2012, I became National Learning & Development Manager of Silcar (Corporate) after submitting a successful Business Case to the Silcar Operations Executive to align Learning & Development activities across the organisation through the establishment of the Silcar Academy.Some key accomplishments include:- Establishment of Silcar Academy and alignment of L&D activities across Silcar.- Development of Leadership Capability Framework and implementation of Silcar Leaders Program.- Implementation of LMS and e-learning across Silcar.- Training Needs Analyses and Development Plans for all Silcar Business Units (including Project-specific training matrices).- Development and implementation of a tiered Project Management Program aligned with national qualifications and PMI certification’s - Development of various internal training programs (inc. Mentoring & Supervision), as well as a suite of HSE modules and Organisational Compliance training modules.- Establishment of Silcar Academy as NBN Co Approved Training Provider.- Consolidation of all trainee and apprentice management and reporting.- Development, implementation and facilitation of organisation-wide change management program to educate staff on integration of Silcar operations into Thiess Services.- Key member of NBN Co.'s Contractor Training Advisor Group (ConTAG) contributing to NBN training and workforce development programs.Silcar was bought by Thiess and was subsequently integrated into their Services business, before amalgamating with Visionstream. Show less

Managed ESQ’s Industry Engagement function as well as delivering workforce development programs at both industry and enterprise level. Personally oversaw the Renewable Energy and Telecommunications industry portfolios in addition to managing a team of Industry Engagement Consultants and Skills Advisors.Some key accomplishments:Established and served as Secretariat for a number of strategic industry committees focused on workforce planning, training and skills development… Show more Managed ESQ’s Industry Engagement function as well as delivering workforce development programs at both industry and enterprise level. Personally oversaw the Renewable Energy and Telecommunications industry portfolios in addition to managing a team of Industry Engagement Consultants and Skills Advisors.Some key accomplishments:Established and served as Secretariat for a number of strategic industry committees focused on workforce planning, training and skills development including:- Queensland Energy Efficiency Industry Leaders Group- Queensland Telecommunications Industry Workforce Committee- Queensland Renewable Energy Training Committee- Queensland Telecommunications Training CommitteeElected Chairperson of the Skills Tech Australia Trade Honours Steering Committee.Served as the elected industry training representative on the following national committees:- NFEE Trades & Professions Licensing & Accreditation Committee- Energy Audit Standard Review CommitteeSuccessfully managed the Sustainable Energy Skills Formation Strategy (a project funded by the Queensland Government).Secured funding to run a number of highly-successful industry skilling programs including the Queensland Telecommunications New Entrant Training Program, which trained up job-seekers to work in the Telecommunications industry for the NBN and Digital TV Switch-Over projects.Secured funding from the Office of Clean Energy to develop the Queensland Renewable Energy Workforce Plan and successfully oversaw delivery of this project. Also secured funding from the Department of Education and Training under the 'Skills for a Low Carbon Economy' initiative to develop new competencies and skill sets for Electrotechnology workers involved with Renewable Energy.Oversaw the introduction of a number of new, Government-funded Telecommunications Traineeships in Queensland. Show less

Successfully delivered the Innovation in Teaching & Learning (ITL) project for the UQ Faculty of Health Sciences, which oversaw the introduction and implementation of the very first blended learning model into the School of Medicine's MBBS (Year 2) Program. This complex project was delivered within a nine month timeframe. Following successful delivery of this project, I oversaw the development of new education and training resources for PriMed - a commercial business unit within the UQ… Show more Successfully delivered the Innovation in Teaching & Learning (ITL) project for the UQ Faculty of Health Sciences, which oversaw the introduction and implementation of the very first blended learning model into the School of Medicine's MBBS (Year 2) Program. This complex project was delivered within a nine month timeframe. Following successful delivery of this project, I oversaw the development of new education and training resources for PriMed - a commercial business unit within the UQ Faculty of Health Sciences focused on the development of online education solutions for the Health Care industry. Key achievements include the 'Developing Clinicians as Leaders' suite of modules. Show less

Based at Greenslopes Private Hospital, I was responsible for all corporate education programs including management of Ramsay Health Care's Registered Training Organisation function. Programs I oversaw and delivered included the Leadership Development (Frontline Management), Customer Service and the Certificate IV in Training & Assessment programs as well as a range of staff development courses. Other accomplishments:Managed and ran the hospital's orientations and assessment… Show more Based at Greenslopes Private Hospital, I was responsible for all corporate education programs including management of Ramsay Health Care's Registered Training Organisation function. Programs I oversaw and delivered included the Leadership Development (Frontline Management), Customer Service and the Certificate IV in Training & Assessment programs as well as a range of staff development courses. Other accomplishments:Managed and ran the hospital's orientations and assessment centres. Consulted with numerous senior stakeholders to implement tailored training solutions, including a highly successful program to minimise workplace violence for hospital staff working in high risk areas. Developed the successful business case to implement eLearning across Ramsay Health Care, which included full Cost/Benefit Analysis, solution design and LMS recommendation based on analysis of options. Also planned and successfully oversaw the pilot project for the LMS roll-out. Show less

Consulted with a number of corporate clients to develop, implement and manage fully contextualised L&D programs with a core focus on Leadership Development and Project Management. Enjoyed large program successes with clients such as Hastings Deering (Frontline Management Program), BHP Mitsubishi Alliance ('Excellence in Leadership' Program) and Comalco (Project Management Program).

Commenced as Trainer and then Program Manager at QANTM Education, before moving across to QANTM Studio as Senior Project Manager, where I oversaw Digital Learning development projects for clients such as Brisbane City Council and The Learning Federation.Key accomplishments:92% average approval rating as Trainer of eBusiness programs, based on formal course evaluations (administered independently).Managing the development and delivery of the 'Green Home & Garden'… Show more Commenced as Trainer and then Program Manager at QANTM Education, before moving across to QANTM Studio as Senior Project Manager, where I oversaw Digital Learning development projects for clients such as Brisbane City Council and The Learning Federation.Key accomplishments:92% average approval rating as Trainer of eBusiness programs, based on formal course evaluations (administered independently).Managing the development and delivery of the 'Green Home & Garden' multimedia project for Brisbane City Council, which won an international award, as well as multiple projects for Brisbane City Council, The Learning Federation and other clients. Show less