• Oversaw the setup and management of a business offering Online Information and Ticketing services in Kolkata, West Bengal, India.• Provided car booking services , Bus, Train, and Air Ticketing services, along with online passport and Pan card application services for customers.• Developed customized travel itineraries and plans for customers, enhancing their trip experiences.

● Handling all the administrative responsibility and setting up the office space.● Sourcing potential candidates through linkedin and Naukri● Contacting candidate references and verifying education listings.● Managing HR records including, résumés, applicant logs, and employee forms.● Issuing employment contracts and verifying completion.● Issuing new employees with enrollment documents.● Conducting New Hire orientations.● Explaining employee benefits.● Responding to HR-related queries within the company.● Maintaining employee confidentiality.● Handling Employee Database (Both in Soft Form and Files Management)● Leaves and Attendance Management● Confirmations, Performance Appraisals, Performance Management● Conducting Exit-Interviews

●Helped in relocation and setup of the HR Services Centre in Hyderabad .●Oversaw Vendor Management activities.●Promptly assisted with team requests while ensuring compliance with corporate policies .●Helped with new hire orientation and made sure new hires are set up on the first day of their joining. ●Proactively took care of the accesses, hardware, IDs, and other relocation logistics for new hires as required.●Served as the single point of contact for on boarding and exit formalities. ●Maintained extremely well-organized records and handled all HR matters with confidentiality along with the company standards. ●Handled employee-related queries from Hire - Retire. ●Confirming past employment verifications for ex-employees. Referring to MS Policy/ HR Web to advise on candidate/employee query. ●Experience in handling transactions by using Microsoft Home Ground Tools, using SAP HR - Personnel Administration and Success-factors . ●Worked in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements. ●Responded to complex internal or external partners, advocated for the employees, and influenced the decision-making process on deliverables. ●Participated in the implementation of new business policies and processes. ●Maintained knowledge base content on employee policies, procedures, and FAQs.

●Setting up of the Google office site at Nanakaramguda, Hyderabad.●Member of the APAC Comm Squad team and helped in creating a global communication and employee engagement platform for all the staffs. ●Maintained Time, leave management and payroll for the vendor staff.●Collection of all documents from the vendor for labour and employment audit.●Recruiting and interviewing for open positions. ●Carrying out background checks for the candidates. ●Onboarding the new candidates into the account. ●Imparting on job training for learning and development of the staff.●Overseeing the day to day administrative activity of the site.

●Performing all check‑ins and check‑outs.●Management of the online and phone reservations.●Transfer of information to customers about payment methods and perform verification of their credit cards.●Register the guests by collecting the necessary and mandatory information.●Welcome the guests upon their arrival and assignment of the rooms.●Provide information about the hotel, available rooms, rates and amenities.●Respond to client's complaints and grievances.●Ensure all rooms are clean, tidy and fully‑furnished to accommodating to guest’s needs by communicating with the housekeeping staff.●Confirm group reservations and arrange personalized services for VIP customers and event attendees.●Upsell additional facilities and services, as applicable.●Maintain records of bookings and payments.