Rohan Thompson Email & Phone Number

San Francisco, Ca, Us

San Francisco, Us

Continuation of the role held at Fidel

London, England, Gb

Leading Fidel API's engagements with payment networks.Fidel API’s loyalty business was sold to Enigmatic Smile in March 2024. Here is a link to the announcement https://www.finextra.com/pressarticle/100550/enigmatic-smile-acquires-fidel-apis-loyalty-business

Oakland, California, Us

Led business development for the Financial Institutions vertical. Oversaw the team of account executives charged with winning new FI businessManaged and led the team charged with bringing Tech Giants onto the Marqeta platform. Crafted the sales strategy, set the teams goals and executed on the plan.Signed complex contracts with major tech firms spanning on-demand delivery, digital wallets and retail.Key accounts signed include Google and Uber. Work encompassed signing wholly-new customers in addition to ensuring the success and expansion of Marqeta's existing business with major tech firms.Collaborated closely with Product and Engineering to drive the product roadmap in order to meet the needs of strategic clients.

Founder and business partner in Alameda-based micro roaster.

Mountain View, Ca, Us

Operated across networks, merchants, acquirers and processing platforms to unlock high-value use cases in critical geographies.Collaborated with internal product, marketing, engineering and services organizations to drive engagement growth across the payments ecosystem. Directly influenced the product direction for key high-volume payments use cases.Negotiated major issuer and network agreements with global, US, Australian and New Zealand financial institutions. Negotiated and closed deals with US wireless carriers ensuring ongoing support for Google’s payments platforms. Determined product/market fit for new payments initiatives and drove adoption of those initiatives at major financial institutions. Delivered ongoing analysis and optimization guidance to key partners.Partnered with online and omni-channel merchants to increase their engagement with Google’s payments solutions.

Mountain View, Ca, Us

Oversaw and managed a global network of 3rd party display advertising service providers ranging from Rich Media post-production and quality assurance to DoubleClick for Advertisers product support.Locations included: Manila - Philippines, Cork - Ireland, Buenos Aires - Argentina, Hyderabad - India, Las Vegas - Nevada, Ann Arbor - Michigan

Mountain View, Ca, Us

MBA intern working on DoubleClick display ad vendor/outsourcing strategy.Partnered across DoubleClick services organization to develop 2010/2011 vendor capacity model. Developed budget estimate and achieved acceptance of budget proposal from Google senior management.Produced 2011 vendor headcount plan and defined organization, process and product strategies needed to optimize Google/DoubleClick's global vendor program.

Berkeley, Ca, Us

Saturday EWMBA core operations teaching assistant. Engaged in supporting the teaching professor, conducting review sessions and one-on-one tutorials.

Berkeley, Ca, Us

MBA candidate focused on digital media and high technology product management. Coursework undertaken in new product development, market research, supply chain management and marketing strategy.Elected VP of Haas Technology Club Alumni & OutreachNew Orleans Entrepreneur Week MBA team memberHaas@Work Autodesk industry consultant>Play Conference panel organizerGraduated in December 2010.

San Jose, Ca, Us

Directed a team of 10 and managed the day to day operations of the Web Development Group. Drove ongoing development of features and functionality that enhanced the global customer- and partner-facing websites including forum, blog and search technologies. Successfully managed $5M budget.Advanced the careers of 10 direct reports and contract Java-based web engineering team located in the USA and Asia. Managed external consultants, contractors, agencies and overseas teams to develop special-purpose web applications. Managed across multiple web application projects in different phases of project delivery including, detailed design, development, test and deployment and troubleshooting. Analyzed project requirements and estimated appropriate resource needs. Aligned system development and testing priorities with release strategies and business priorities. Supervised the team to identify major technical risk areas, and developed appropriate mitigation strategies and contingency plans. Ensured the integrity of builds and releases.Worked directly with QA team to support system validation including functional, regression and performance testing. Worked with operations team to ensure that the performance, reliability and service levels of the applications met business needs once deployed.Negotiated Level3/Savvis CDN contract saving Xilinx $20,000 monthly in bandwidth costs. Saved $150,000 annually by replacing enterprise-wide content management system with new Java/XML-based multi-tiered architecture – Percussion Software’s Rhythmyx.Cut cost of support by 20% and drove up site traffic 10% by contracting with external web developers to produce online community.Streamlined access to site by re-architecting J2EE/Dojo-based registration system.Built Web 2.0 platform using Lithium Technologies. Rolled out blogs – Lithium.Worked with IT on just about everything we did using Sun Access Manager, J2EE, Dojo, Struts.

San Jose, Ca, Us

Managed a web development team of seven and directed the day to day operations of the web development department. Led and managed a group of 8 User Interface usability professionals and front-end developers through two levels of promotion via the creation of concrete career and training plans. Budget responsibility $1M.Drove the planning, design, implementation and ongoing support of the company website. Developed and executed web strategies such as Web Front-end development standards, Front-end information architecture for websites, Personalization and delivery of web content which delivered better performance to the business groups and customers.Identified and implemented Web Front-end development W3C industry standards and promoted best practices (including with external vendors). Managed the relationship with external Web design agencies and made sure that Web page designs met the defined standards. Converted Xilinx.com and vendors to W3C XHTML/CSS Strict standards.Reduced user access time to critical downloadable content via total overhaul of Download Center and Documentation Center User Interface. Improved site usability over 100% by partnering with business units to deliver 3 iterations of site visual styleEnabled total visibility into site usage through the integration of Omniture HBX metrics tool into the Xilinx web architecture. Introduced jQuery as a means to handle AJAX functionality.

San Jose, Ca, Us

Managed a front-end development team of up to eight and directed the day to day operations of the Design and Usability department. Set the direction for the, design, implementation and ongoing support of the company website. Developed and executed web strategies such as front-end coding standards, front-end information architecture for websites, personalization and delivery of web content which delivered better performance to both the business groups and customers. Achieved acceptance of usability/User Interface strategy from management, business stakeholders, and ITPushed external vendors to higher standards through the promotion and championing of industry best practices. Managed the relationship with external Web design agencies and ensured that interface designs adhered to the defined standards. Delivered usability training to web staff in China and Japan. Trained local usability experts. Improved the usability of the site by 100%.

San Jose, Ca, Us

Provided Front-end Web Development within a user-centered, iterative design and phased development environment. Converted design concepts into standards-compliant, HTML, CSS, and JavaScript code. Championed company-wide adoption of W3C standards. Instituted user centric design as standard practice. Helped back-end developers think in terms of usable design. Built wireframes, storyboards, personas.Innovated first blogs on Xilinx and started first user forum. Participated in ideation for site features. Developed User Interface design for web applications.Translated design comps into HTML templates. Created and maintained CSS style sheets. Helped define the user model and user interface for new and existing products and features. Led the effort to create a usable design and drove the user interface engineering component which enabled faster resolution for technical problems and reduced the cost and increased customers’ productivity.

San Jose, Ca, Us

Designed and developed the corporate website and coded and designed front and back-end support web site components using JavaScript, PERL and SQL script for a high-volume, high-traffic, and end-user facing websites. Coded back-end for Clarify web interface. Wrote PERL for decoding product keys. Implemented production-quality JSP, HTML, Perl, CSS, and JavaScript code. Programmed and integrated web based applications including the Content Management System, Online Product Catalog, Web Clarify interface for Knowledgebase, and the Web Registration system. Performed code review and QA testing. Built portal for customized access to site content. Designed graphics for content releases. Oversaw publishing of knowledge base records. Triaged customer feedback.

San Jose, Ca, Us

Frontline support engineer for hardware and software issues.

Mba, Business

Certificate, Executive Development

B.Eng (Hons), Electrical & Electronic Engineering