Rohan Kumar Sharma

Rohan Kumar Sharma Email and Phone Number

Customer Success Manager at Devic Earth | Former Customer Success Manager at Campus365 | MBA Consultant | Former Senior Sales Officer at Berger Paints | Committed to Sustainability | Philanthropist @ Devic Earth
Rohan Kumar Sharma's Location
Bengaluru, Karnataka, India, India
About Rohan Kumar Sharma

Transforming customer relationships into lasting success stories | MBA-powered strategist | Underrated motivational speaker | Silent observer with powerful insightsAs a Customer Success Manager, I'm on a mission to bridge the gap between innovative solutions and tangible business outcomes. With a unique blend of sales acumen, customer-centric focus, and strategic thinking, I've consistently driven growth and satisfaction across diverse industries.🎯 My Expertise:Building and nurturing high-value client relationshipsDeveloping tailored strategies for customer retention and expansionTranslating complex tech solutions into real-world valueDriving adoption and maximizing ROI for clients🚀 What Sets Me Apart:MBA-sharpened business acumenA track record of exceeding targets in sales and customer success rolesAn underrated motivational speaker, inspiring teams and clients with powerful insightsA silent observer, adept at reading between the lines and uncovering hidden opportunities💡 My Approach:I believe in the power of keen observation and thoughtful analysis. As a silent observer, I absorb the nuances of every situation, allowing me to provide unique, impactful solutions. This skill, combined with my motivational speaking abilities, enables me to not just meet client needs, but to inspire and drive transformative change.Whether I'm crafting a pricing strategy, leading an onboarding session, or delivering an impromptu motivational speech, I bring energy, insight, and results to every interaction.Committed to both professional excellence and social service, I'm always seeking ways to make a positive impact.Let's connect and explore how we can drive success together!"

Rohan Kumar Sharma's Current Company Details
Devic Earth

Devic Earth

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Customer Success Manager at Devic Earth | Former Customer Success Manager at Campus365 | MBA Consultant | Former Senior Sales Officer at Berger Paints | Committed to Sustainability | Philanthropist
Rohan Kumar Sharma Work Experience Details
  • Devic Earth
    Customer Success Manager
    Devic Earth Apr 2024 - Present
    Bengaluru, Karnataka, India
    As the Customer Success Manager at Devic Earth, I am responsible for driving customer satisfaction, retention, and long-term growth. Key responsibilities include:- Spearheaded initiatives for managing international clients, partners, and OEM partners, ensuring seamless collaboration and growth in global markets. - Develop strategies for sales, marketing, upselling, and customer journey mapping to enhance customer experiences and drive business outcomes. - Conduct site visits to customers across India and international locations as part of KPIs, providing tailored solutions and building long-term relationships. - Manage global exhibitions and summits, representing the company to a worldwide audience and strengthening partnerships. - Lead training programs for all partners, ensuring they are well-equipped to represent the brand and deliver value. - Collaborate with AQM and sensor companies to enhance product offerings and establish strategic partnerships. - Deliver regular air quality reports, demonstrating measurable improvements and maintaining transparency with clients. - Coordinate cross-functional teams to align operations, engineering, and marketing objectives with client requirements, ensuring seamless service delivery.
  • Campus 365
    Customer Success Manager
    Campus 365 Mar 2023 - Apr 2024
    Gurugram, Haryana, India
    - Managed relationships with OEM and channel partners, both domestic and international, achieving a 30% increase in sales and upselling revenue. - Provided onsite training to clients, enhancing product understanding and adoption across diverse markets.- Maintained a portfolio of 56+ clients, achieving an 80% renewal rate through proactive engagement and tailored solutions. - Designed and executed the Campus Collect campaign, boosting online payment adoption by 35%. - Collaborated with product and sales teams to enhance customer experiences, resulting in a 60% improvement in product utilization. - Gathered customer feedback to drive product enhancements, contributing to a 88% improvement in overall satisfaction.
  • Berger Paints India
    Senior Sales Officer
    Berger Paints India Feb 2022 - Oct 2022
    India
    - Managed repainting division projects with an average of 31% increase in sales.- Increased dealer and contractor conversions through effective relationship-building and product demonstrations by 37%. - Conducted regular site visits to ensure client satisfaction and oversee project progress.- Ensured smooth order processing and timely resolution of customer queries using CRM systems.
  • Dukes India
    Sales Trainee
    Dukes India Apr 2021 - Aug 2021
    Worked as Sales Incharge.
  • Xanadu
    Real Estate Salesperson
    Xanadu Nov 2020 - Jan 2021
    Mumbai, Maharashtra, India
  • I2 Nexus Consultanc
    Hr Recruiter
    I2 Nexus Consultanc Jun 2019 - May 2020
    Jamshedpur Area, India
    As a seasoned US IT Recruiter, I specialize in identifying top-tier talent to meet the staffing needs of dynamic IT organizations. With a keen understanding of the technology landscape, I excel in sourcing, screening, and engaging candidates across diverse skill sets. My expertise lies in building strong relationships with both clients and candidates, ensuring a seamless recruitment process. Leveraging my knowledge of industry trends and recruitment best practices, I am committed to connecting exceptional talent with exciting opportunities that drive business success.

Rohan Kumar Sharma Education Details

Frequently Asked Questions about Rohan Kumar Sharma

What company does Rohan Kumar Sharma work for?

Rohan Kumar Sharma works for Devic Earth

What is Rohan Kumar Sharma's role at the current company?

Rohan Kumar Sharma's current role is Customer Success Manager at Devic Earth | Former Customer Success Manager at Campus365 | MBA Consultant | Former Senior Sales Officer at Berger Paints | Committed to Sustainability | Philanthropist.

What schools did Rohan Kumar Sharma attend?

Rohan Kumar Sharma attended Pune Institute Of Business Management, Arka Jain University, Jamshedpur, Jharkhand.

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