Rohan Parsekar Email & Phone Number

White Plains, New York, United States

Mumbai, Maharashtra, India

• Monitored network connectivity status and obstacles, including those related to network protocols, proxy, reverse proxy, analyzed and rectified complex issues concerning OKTA, SSO, OAuth, and 2-step verification within.
• Authenticated and prioritized security tickets using the security playbook, evaluating legitimacy through CVSS metrics to streamline resolution efforts.
• Leveraged analytical methodologies with logs, internal tools, and scalable test… Show more
• Leveraged analytical methodologies with logs, internal tools, and scalable test environments to pinpoint customer concerns, achieving a 25% reduction in resolution time while ensuring industry-standard compliance.
• Cross-functionally partnered with teams to address 20 weekly customerinquiries, catalyzing a 15% satisfaction upsurge through effective CI/CD pipeline deployment. Show less

Mumbai Area, India

• Conducted root cause analysis to assess, evaluate, and resolve all technical operational queries related to software and diverse product environments, including web applications and webservers like Windows, Linux, and.
• Managed the IP blocking process, addressing security breaches, and taking appropriate corrective actions on firewalls to mitigate risks and ensure the integrity of network infrastructure.
• Investigated reported suspicious… Show more
• Investigated reported suspicious emails, classifying them as malicious, non-malicious, or legitimate, and offered customized recommendations to reduce phishing susceptibility by 25% among users.
• Collaborated with stakeholders to revise and enhance 50 existing product/feature documentation solutions, alongside augmenting internal knowledge repositories. Show less

Mumbai Area, India

• Leveraged advanced data analysis techniques to tag and analyze various sports games, providing valuable feedback and actionable recommendations to enhance the coach’s vision.
• Key Contributor in enhancing team performance and player development through analytical, KPI identification, and data-driven strategy implementation, resulting in a 25% growth in win rates and heightened player.

Master'S Degree, Cybersecurity

Bachelor Of Engineering, Electronics And Telecommunication

Hsc

Ssc