As a Talent Acquisition Specialist at Tata Consultancy Services (TCS), I specialize in hiring IT professionals for various projects and domains. I have been helping TCS find its perfect hires since Jan 2022, using my strong knowledge of the recruitment cycle, headhunting, social media, and professional networking sites.Before joining TCS, I worked as a Client Services Executive at Medusind, where I handled customer queries, complaints, and feedback, and ensured customer satisfaction and retention. I also have experience as a Customer Service Representative at Sutherland, where I supported Amazon candidates and customers. I hold an MBA in Human Resources Management and Services from Alagappa University, and a BTech in Electronics and Instrumentation Engineering from Karunya University. I have multiple certifications from the National Cadet Corps and am fluent in Tamil, Malayalam, and English. I am passionate about problem-solving, strategy, and human resources, and I strive to deliver quality results and value to my clients and organization.
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Human Resources SpecialistTata Consultancy Services Jan 2022 - Jun 2024Chennai, Tamil Nadu, IndiaClient : Apple Key Responsibilities:• Proficient in US staffing, mastering Boolean search for precise candidate sourcing.• Expert in full-cycle recruitment, managing talent requisitions, sourcing, screening, selection, hiring, and onboarding.• Ensured efficient recruitment via direct candidate and Hiring Manager interaction.• Utilized Boolean operators for skill-based candidate matching.• Consistently exceeded monthly joiner targets through interview coordination.• Diligently managed candidate and vendor follow-ups.• Strong interpersonal, creative, and collaborative skills.• Track record of handling multiple requirements effectively.• Instrumental in daily Dashboard reports for Onsite Head TAG, including analysis, client Interview cases, pipelines, and joiners. -
Client Services ExecutiveMedusind Dec 2020 - Nov 2021Coimbatore, Tamil Nadu, IndiaClient : US DentistKey Responsibilities:• Dental RCM specialist: Verified patient eligibility and benefits for U.S doctors, utilizing advanced data analysis techniques. • Managed multiple hospital accounts and maintained direct client and insurance company communication, resolving issues effectively. -
Customer Service Representative & Amazon Candidate Customer ServiceSutherland Jul 2017 - Feb 2018Chennai, Tamil Nadu, IndiaClient : Amazon Key Responsibilities:• Amazon Candidate Customer Service (ACCS): Integral part of Amazon’s HR team, facilitating recruitment for U.S. warehouse positions. Managed application screening, Personal Test, Drug Test and Background Test processes. Responsible for updating results in software, coordinating final appointments, and scheduling work shifts.• Amazon Retail (US, UK, Canada): Assisted customers with Order, Refunds, and Return inquiries in the Retail division.• Amazon Digital: Aided customers using Amazon’s Alexa, providing guidance on using voice commands effectively.
Rohan Paul Education Details
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Human Resources Management And Services -
Electronics And Instrumentation Engineering
Frequently Asked Questions about Rohan Paul
What is Rohan Paul's role at the current company?
Rohan Paul's current role is HR Specialist - Ex-TCSer, BTech, MBA, HR Strategy, US Staffing, Full-Cycle Recruitment.
What schools did Rohan Paul attend?
Rohan Paul attended Alagappa University, Alagappa Nagar, Karaikudi, Karunya University.
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Rohan Paul
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