Rohan Thakkar Email & Phone Number

Baltimore, Md, Us

Washington, District Of Columbia, Us

Upon being promoted to Product Manager, I owned the vision and strategy for both a mature product module and our newest module. I developed and executed a comprehensive roadmap for the new module, focusing on retaining early adopters and driving rapid value addition to support expansion opportunities. Under my leadership, we created an innovative analytics visualization reporting tool through extensive user research, which distinguished the module as a unique market solution. My role involved shaping product strategy, guiding development efforts, and ensuring that our products delivered significant value and strategic growth. Additionally, I played a critical role in aligning product goals with company objectives, fostering cross-functional collaboration, and enhancing overall product performance.

Washington, District Of Columbia, Us

As a Product Owner, I managed scrum ceremonies for three products, ensuring agile processes were efficient and aligned with company goals. I led the development of an accessibility roadmap in alignment with WCAG standards, working closely with product managers to integrate and communicate this vision across the company and to our clients. I also designed and implemented a new product idea submission process that streamlined backlog management and enhanced client transparency. Additionally, I spearheaded successful integrations between two product modules, which drove retention and generated new revenue streams. To measure and improve product performance, I introduced a new NPS survey, providing critical insights for ongoing enhancements.

Washington, District Of Columbia, Us

As the Product Owner and Subject Matter Expert for our Visit Experience solution, I oversaw the development, expansion, and client strategy that ensure the immediate and long-term success of a SaaS application. In my role, I executed product-specific related goals that are aligned with the full suite of Full Measure Education solutions while collaborating with other units within the organization to enable the success of sales, marketing, and customer success strategies.

Boca Raton, Florida, Us

As a Business Systems manager, I worked to implement and maintain best-in-class systems to support the our organization. I focus on driving alignment and providing both the company and customers with a consistent and seamless user experience. My primary focus areas are to manage, support, and improve all internal systems, ensure systems are being leveraged to fully utilize capabilities and automation, develop and implement policies, procedures and guidelines to ensure system integrity and governance, and make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.

Boca Raton, Florida, Us

As an Enterprise Consultant, I was responsible for producing a variety of content, resources, and expertise within the Institutional Effectiveness business line to drive high levels of adoption and continued success within our member base. Possessing a strong understanding of higher education practices and policies, I worked closely with Education and Adoption services and Product to support the achievement of goals and to improve business and operational efficiency by building reusable content that can be shared across the membership.

Buffalo, New York, Us

As the Manager for Campus Adoption for Student Affairs Assessment, I was responsible for overseeing a team portfolio of campuses who have adopted the Campus Labs assessment products, both by leading a team of consultants who individually support member accounts as well as working directly with selected accounts within my business line. I coached and developed a team of Campus Adoption Consultants while creating proactive strategies to audit and strengthen product adoption among our member base. I measured my success based on my ability to demonstrate impact on retention, brand advocacy, and expansion.

Buffalo, New York, Us

As a Campus Adoption Consultant, I served as the primary point of contact for a portfolio of member campuses using products in the Campus Labs Assessment solution post-onboarding. I developed proactive strategies to audit and strengthen product adoption among our member base. In addition to documenting campus goals and implementing strategies to help member campuses succeed, I also monitored and mitigated renewal risk while building referenceable campus contacts and case studies.

Columbia, Sc, Us

As an University 101 Instructor, I taught a three credit hour seminar designed for first-year and transfer students. The course is designed to assist students in making a successful transition into college while ensuring a higher rate of retention and graduation. Instructor responsibilities include syllabus creation, assignment grading, collaboration with an undergraduate peer leader, and development of lesson plans.

Columbia, Sc, Us

Upon my promotion to the Area Coordinator role, I received the opportunity to supervise a full-time master's level professional and provide oversight of two associated learning communities- Computer Science & Engineering and Sports Entertainment & Management. In addition, I serve as the chair for the department’s Professional and Graduate Selection Committee. The team of Area Coordinator's and I also create the department’s professional development annual plan based on a synthesis of national competencies. In addition to these new responsibilities, I have sustained my previous responsibilities as a Residence Life Coordinator for the Green Learning Community.

Columbia, Sc, Us

As a Residence Life Coordinator, it was my responsibility to oversee residential operations for a predominately first year living learning community with a sustainability themed focus. In conjunction with a Faculty Principal, Sustainable Carolina, and 17 Resident Mentors that I supervised, my team and I developed and implemented educational programming utilizing a curricular model. In addition to my residential responsibilities, I served as the co-chair for the department's Assessment Committee and served on the Professional/Graduate selection committee.

South Orange, Nj, Us

Upon my move to Xavier Hall, I had the opportunity to manage and develop the "Sophomore Discovery" Living Learning community in addition to my standard Residence Coordinator responsibilities. I also created and supervised the "Social Media Strategic Planning" committee for our department which gave me the opportunity to run live Tweet Chats through the department's Twitter account during the summer for prospective Seton Hall students. While at SHU, I worked on several collateral committees which included student staff selection, summer conference planning, student staff training, early arrival housing coordination, and recognition.Outside of my main role at SHU, I developed an annual Student Leadership Conference for newly elected hall council members, advised the South Asian Student Association on campus, and volunteered as an Academic Success Coach for academically at-risk residential students.

Evanston, Il, Us

As the Assistant Residential Coordinator for the Equinox Program, I had the opportunity to create an academically geared living learning community for 170 high school students who had been recognized for their academic achievements. As a Assistant Residential Coordinator, I developed daily activity schedules and weekly field trips in accordance to CTD goals, managed and administered medication to students as requested by guardians, and assisted in the training and supervision of 14 Residence Tutor Assistants. To facilitate daily operations of the community, I regularly coordinated with Northwestern’s food, residential, and maintenance departments.

South Orange, Nj, Us

As a Residence Coordinator for The Complex Halls, my primary responsibilities were to develop inclusive educational programming in accordance to the university mission and manage desk operations for Serra, Neumann, and Cabrini Hall. I also served as a judicial hearing officer in response to student violations of housing policies and took part in an after-hours on-call duty rotation for 2,200 residents. In addition to this, I was the advisor for the Sigma Eta Upsilon chapter of the National Residence Hall Honorary and The Complex Hall Council.During my time as a Residence Coordinator for The Complex, I developed the "Desk Supervisor Manual" as a training tool for newly hired Residential Coordinators. I also assisted in the development of a new "Learning Literacy" programming model for RAs, and co-wrote "A Guide to Residential Living ".

New Brunswick, Nj, Us

As the ePortfolio Intern I lead the development and implementation of the program, Rutgers ePortfolio. As the sole student supervisor for the program, I was responsible for it's progression within the university. To achieve a wider scope of users, I facilitated presentations throughout the year for faculty and students and conducted help seminars for current users. I have also presented on the program at two student showcases- LaGuardia Community College and Boston. Both presentations were designed to demonstrate Rutgers’ commitment to the new generation of student reflection.

New Brunswick, Nj, Us

As the Assistant Residence Director it was my responsibility to build community through academic and inclusive programming in and out of the residence hall. I also supervised the Resident Mentor staff through the use of weekly reports and staff meetings. While the program ran it's course, I supervised and implemented study halls and peer lead study groups for students in accordance to their professors. I also communicated and conducted disciplinary protocol for undergraduate members of the program. In addition, I was also responsible for performing executive tasks such as Incident Reports, Programming Forms, and Duty Logs.

New Brunswick, Nj, Us

As a Teaching Assistant, I was responsible for supporting the instructor for a newly developed course, as of January 2011. The course was designed to train newly hired Resident Assistants for Rutgers Residence Life. My responsibilities included lesson planning, activity/discussion facilitation, grading, and maintenance of online forums.

New Brunswick, Nj, Us

As an Aresty Undergraduate Research Peer Advisor I served as mentor and liaison for Rutgers University. Based on research methodologies I had masters I created a syllabus that helped students properly conduct research and analyze their results. In addition I instructed students on the creation of literature review, abstracts, research posters, and ultimately how to present at the annual research symposium.

New Brunswick, Nj, Us

As a Resident Assistant it was my duty to develop and foster an interactive and enriching community within the building I occupied. I achieved this through social and diverse programming that encouraged personal growth, scholarly excellence, and individual goal setting. Aside from programming I was the authority figure within the building that enforced policy set forth by Rutgers Residence Life.

New Brunswick, Nj, Us

As a Research Assistant I conducted research on family ceremonial dinner tables and the use of complaints and compliments. Research consisted of analyzing written transcripts as well as audio and visual recordings of ceremonial dinners. Presented results at end of the year university wide symposium

Masters Of Arts (M.A), College Student Personnel Administration

Bachelor Of Arts, Communication & Cultural Anthropology