Senior Product Manager Intern
Platform Product Proposed recommendations and feature changes for GenAI value measurement framework across applications by researching user journeys and gathering feedback from 5 customers; resulting in quantifiable metrics and insight analysis• Created use case catalog by interviewing 40+ customers, influencing platform-wide GenAI road-mapping• Identified defects and feature-enhancements for recommendation engine by hands-on testing and customer data analysis• Partnered with solution consultants and inbound PMs to craft product suite adoption journey model to maximize value forcustomers; model to assist 1000+ customers in adoption planning, and account team and consultants in up/cross-selling