Rohan Saxena, Pmp Email & Phone Number

New York, NY, US

New York, New York, United States

Succeeded in GTM tasks and returning to the Team Lead role for end-to-end post sales experience.

New York/ San Mateo

Temporary task force for GTM/Sales in regards to scaling Sendbird Business Messaging both internally & externally.

New York, United States

New York, United States

Greater New York City Area

- Host social sports leagues in the evenings throughout New York; Sports include Soccer, Indoor Soccer, Skeeball, Kickball, Dodgeball, & Volleyball, and Virtual Trivia Nights (through COVID-19).- Coordinate and communicate with 100+ participants/players weekly to ensure smooth operation and execution of social sport/trivia events.- Responsible for.

Greater New York City Area

• Managing over $4.5MM in ad spend on Amazon Managed Services in 2020.
• Acting as a strategic consultant to create and execute yearly, quarterly, and incremental media plans for advertisers using Amazon's Owned & Operated sites along with Amazon's DSP.
• Using a data-driven approach (Amazon 1P and 3P data) to share media insights, recommend specific audience targeting, media optimizations, pursue upselling and identifying new investment opportunities for clients.
• Collaborating across sales, creative managers, retail, search, program managers, and agencies/clients to surpass industry benchmarks, particularly in Return on Ad Spend (E.g. increasing ROI by 300%).
• Creating and leading monthly and quarterly business reviews/presentations to discuss successes, implement media improvements, and recommend strategies for future ad campaigns.

• Continuing all of the below TAM responsibilities.
• Created a new Project Management workflow integrated with PMP processes to streamline and organize simultaneous projects occurring in the Production Department.

Greater New York City Area

• Handled communications, operations, technical challenges, and project manage industry-leading comic book publishers (Marvel, Delcourt, Harlequin, Titan, Yen Press, & Valiant) to ensure content is available globally on.
• Worked cross functionally to restructure responsibilities, such as manually inputting data, system audits, and internal database organization, and create efficiencies in TAM team resource hours (saving 80+ hours in one.
• Created a new cross functional roll combining business development with the TAM responsibilities to review and analyze performance metrics in order to negotiate contract terms, renewals, and strategize revenue.
• Intensive use of SQL in combination with Amazon tools to ensure smooth internal operations and hit hard deadlines for client and customer needs.

New York, NY

• Drove production operations for all marketing, loyalty, and brand e-mails for company's largest client (Intercontinental Hotel Group).
• Managed a 10 person offshore team in congruence to managing 5 client shareholders to seamlessly launch up to 6 campaigns simultaneously; Comprised of over 12 million e-mails in 18 languages.
• Leveraged database marketing knowledge to support all client inquiries and needs, identify new revenue streams, scope client quote requests, and project managed internal and external resources to ensure implementation.
• Identified product inefficiencies in order to streamline new processes and increase automation, shortening e-mail launch time by 20%.

Manhattan, New York, NY

• Founding Account Manager
• Maintained over 200 client relationships with a focus on improving client product satisfaction; Increased revenue and orders by 400% in 2015.
• Founded Client Services practice; Obtained and leveraged knowledge of 3d printing and biomechanics to build Account Management infrastructure via the creation of global training materials, best practice development.
• Developed international distribution channels in order to grow European market share.
• Created and led global product trainings for medical practitioners, leveraging understanding of 3D printing and foot biomechanics.
• Interviewed, trained, and mentored newly hired Account Managers and Client Service Representatives.

Stamford, CT

• Managed 100+ client accounts and maintained a 90% client retention rate by managing expectations, anticipating needs, answering technical inquiries, and offering suggestions to increase ROI along with identifying.
• Provided consultative support to clients on product functionality, SEM, and SEO to maximize job-advertising efforts.
• Traveled to 3 office locations to conduct client support and sales training for ~40 team members.
• Troubleshot technical problems such as web indexing, XML feed configuration, and web aggregation issues.

Stamford, CT

• Created job requisitions, offer letters and facilitate communication between candidates, security, and requestors to ensure seamless onboarding process for new and former employees.
• Used Excel to created an employment eligibility verification forms (I-9) logging system for more efficient storage and recall of information.Assigned through Aerotek Staffing Agency

University Of Connecticut, Storrs, CT.

Storrs, CT

Storrs, CT

Storrs, CT

New York, NY

• Recorded client investment transactional data into Excel for use in ROI analysis and portfolio reporting. Ensured data accuracy and provided quality assurance.