Uncatering™: like office catering, but with more of an UberEats experience. Employees order their own made-to-order meals from restaurant menus, including compliance with their dietary requirements (e.g. vegan, gluten-free) and any special instructions (e.g. "no onions"), with both healthy and "popular" items available, and we deliver them all soon afterward, efficiently, with no markup and a low service charge. So much better than catering: employees get to choose what they'll eat, the office admin doesn't have to arrange it, no waste, and in pandemic times no crowding around a shared meal! If your office provides food for staff, let us make everyone happier. Nobody else in Canada does what we do. hungerhub.com.

I did work for, among others, Reuters, Canada.com (via Cossette Communications), Bell Sympatico, Rogers Cable Internet (via Certainty Solutions), The Globe and Mail (via Blue North Strategies), Freeplay Energy, and Trinity Apparel Group.

We began by doing people's supermarket shopping; later we helped large Consumer Packaged Goods companies do Direct To Consumer. We built the scalable DTC online sales channel, provided last-mile delivery, and helped the CPG get a deep understanding of its customers. If you're in central Toronto, you might have ordered Ben & Jerry's ice cream from us (including non-dairy flavours for the first time in Canada), with an average delivery time of 7 minutes. I was the technical department, including creating our new back end in Node.js on Google Cloud Functions.

Interaxon produces the Muse meditation headband, has sold more EEG devices than all other companies combined, and has the world's largest database of brainwave information. A world leader in brain-sensing technologies, it had historically done custom work, and when it became a product company and began to create Muse I helped with such areas as tech hiring, project management, and crowdfunding, and for six years guided one of its founders on product management.

Not your average daily-deal company, FabFind sold iPads for $10 (limited quantity). I helped FabFind turn its innovations into things that buyers and businesses could easily understand, appreciate, and use, plus contributed to the development team. FabFind was acquired by TeamBuy.

This startup used machine learning to create the world's best news-aggregation technology. I worked with Thoora to improve its consumer product and to initiate its business products. Pilot customers were Macleans.ca for automatic generation of a Winter Olympics section and TheGlobeAndMail.com for the G8/G20 Summit.

Working with a Scrum agile team, I was the product manager for the OpenSRS Email Service (millions of mailboxes under management through hundreds of ISP and webhost resellers) and the OpenSRS Personal Names Service (surname-based email addresses). Unfortunately this position was cancelled in a 15% layoff at the bottom of the recession.

I worked with the owners of a clothing business to define, build and launch an automated-tailoring product, The Fitter, that revolutionizes made-to-measure clothing. In 2006, Holt Renfrew rolled out the system to all their stores across Canada.

I advised client firms on what to do on the Internet, using my understanding of what works there and what doesn’t. Beginning with high-level objectives, I produced solutions covering aspects from business models down to website information architecture. Clients included Starwood Hotels and InspectValue.com, the first online vehicle inspection service. (And then the dot-com crash happened.)

I co-founded the world's first mass-market Internet service: a combination of the Sympatico Internet service (still Canada's largest, now under names such as Bell Internet and TELUS Internet) and Sympatico.ca (Canada's most popular web portal, when portals were important). I co-wrote the business plan in early 1995, including a remarkably accurate forecast of the development of the Internet and its business implications. I worked with Bell Canada, BCTel (now Telus), and MT&T (now Aliant) to rapidly create their first consumer Internet services (fastest product launch in Bell's history: eight months), and with other phone companies to integrate their services, creating the only service to cover every province and territory. I made it easy to use by non-techy users, including automated configuration of the user's computer during signup. I led the technical development of Sympatico.ca and its related sites such as Canada411, and pioneered website personalization (the Sympatico home page may have been the first high-volume web page to be dynamically generated). Sympatico was cloned around the world, for example by AT&T's U.S. national service launched six months later, and consequently got a billion people onto the Internet.

I managed the development of a PC LAN-based system to process purchases of Canada Savings Bonds. I was responsible for the entire product development lifecycle, from initial product specifications through design, development, user documentation, testing, launch and customer implementation. This product was used to process all bonds sold by Canada Trust and National Trust, among others.

I headed the development of a breakthrough PC-based product that used mobile data to manage truck-mounted computers designed by us, for tasks such as delivering home heating oil. Handed a rough prototype, I transformed it into a solid product that achieved nearly 100% share wherever actively marketed. I was responsible for product feature set, software development, user documentation, and customer implementation and support.

I was recruited into this senior management role at this joint venture of Ericsson and Rogers Wireless, to establish and lead the technology side of this new systems integration startup specializing in mobile data. I developed the company’s expertise in mobile data systems and related software, hardware, and communications technologies. I became a national technical expert on the Mobitex mobile data system.

Following the acquisition of I.P. Sharp Associates by Reuters (now Thomson Reuters), I led the first large project for our new parent, a Eurobond information service feeding 6000 pages to the Reuters terminals used by financial traders worldwide.

I held a series of increasingly senior systems development roles, starting with programming custom applications (often OLAP) in APL for customers in a range of industries and ending with developing complex products for the international financial services sector. I coauthored Deutsche Bank's first global risk control system ($trillions annually), and built up and managed a department of 15 containing 4 product teams.