− Delivered tasks under SCRUM team responsible to migrate existing MIS system of HR and Finance reports to Google Cloud Platform (GCP).− Captured business requirements and created user stories for development team.− Reverse engineered existing data pipeline and dashboards to develop logical and conceptual data models.− Explored and analyzed data to develop new dashboards as per target audience.− Technical skills acquired: Data modelling, Data governance, SQL, QlikSense, QlikView, Data Studio, BigQuery (GCP)

− Identified, analysed, and executed reporting requirements for Marketing and Operations.− Collected and analysed data from SalesForce on established and prospective customers and presented insights in QlikSense, PowerBI and Tableau.− Proactively led reporting team, trained resources, optimized business processes, and implemented quality control measures.− Major projects: Customer Segmentation, CX Analysis, Churn, Win-Loss, Flex Billing, Customer Billing, Resource Allocation.− Technical skills acquired: Statistics, Data mining, Data transformation, Data visualization in BI tools, QlikSense, PowerBI, Tableau, Python, SalesForce

Worked as consultant in Identity & Access Management (I&AM) of highly reputed bank to ensure adherence of SASE and SOC compliance standards of enterprise level applications.− Successfully automated business processes by using advanced MS Excel and VBA concepts toachieve highest accuracy and reduce report generation time.− Technical skills acquired: Process optimization, VBA, Advanced Excel, MS Office, MS Visio

• Business development of B2B service to SMEs.• Developed rapport with business owners/ decision makers of the SMEs.