Rohan Vasudevan
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Rohan Vasudevan Email & Phone Number

Customer Service Analyst at L'Oréal
Location: New York City Metropolitan Area, United States 8 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Analyst
Location
New York City Metropolitan Area, United States
Company size

Who is Rohan Vasudevan? Overview

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Quick answer

Rohan Vasudevan is listed as Customer Service Analyst at L'Oréal, a with 10 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Rohan Vasudevan.

Rohan Vasudevan previously worked as Chemicals Procurement Co-Op at Johnson & Johnson and Worldwide Transportation Co-Op at Johnson & Johnson. Rohan Vasudevan holds Health/Health Care Administration/Management from Rutgers University.

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L'Oréal

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Profile bio

About Rohan Vasudevan

Business Professional with 3+ years of experience across a wide range of supply chain functions ranging from Procurement to Customer Care. Passionate about bringing value and improvement to large consumer supply chains with a focus on customer relationship management and cross-functional collaboration.

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L'Oréal
L'Oréal
Customer Service Analyst
New York, NY, US
Website
Employees
10
AeroLeads page
8 roles

Rohan Vasudevan work experience

A career timeline built from the work history available for this profile.

Customer Service Analyst

New York, Ny, Us

Customer Service Analyst

Cranbury, New Jersey, United States

•Managed Customer Service accounts for Walmart and Dollar General Open Stock and Display business while assisting in a supportive capacity for Target and Family Dollar accounts. •Processed Open Stock and Display purchase orders in SAP Business Warehouse. Coordinated with Transportation and Distribution teams to facilitate on-time delivery based on outlined lead times and delivery windows.• Collaborated with cross-functional teams for optimal execution of New Product Launches while achieving >95% fill rate.•Organized weekly meetings with Account Supply Chain partners to discuss order flow updates, blocks, process improvements and report weekly shortage and fill rate data. Aligned on better ways of working and Walmart business priorities. •Developed a comprehensive working document outlining Walmart’s weekly order cycle and source L’Oreal DC across all ordering categories.•Guided item version changes (GTIN) and coordinated with Account Supply Chain to have accounts configurated to prevent violations. Maintained customer specific substitutions to ensure shipping of correct material versions through multiple category-specific GTIN transitions.•Drove No-Touch optimization to increase the impact of Auto-Release on orders, limiting manual “touches” (block removal, inventory-related maintenance, and manual releasing of orders) and achieved >25% no-touch goal for Walmart account.• Maintained order routing table for L’Oréal DC network across product categories during DC capacity constraints and Warehouse Management System transitions. Developing Power BI dashboard to detect order re-routes for Consumer Products Division and L’Oréal Dermatological Beauty.•Developed training materials for Customer Service and account-specific onboarding. Served as a subject matter expert for widely used SAP transactions such as Document Flow. Assisted in onboarding and training employees in Order Processing, Reporting, and Customer Service essential and supplemental knowledge.

Chemicals Procurement Co-Op

Skillman, New Jersey, United States

•Executed all price and commercial condition changes for chemical raw materials within Galaxy procurement price database in due time•Communicated updates for pricing, supplier allocation, and raw material codes on a monthly basis to ensure finished good sites purchase raw materials from correct supplier and pay correct price.•Analyzed and organized cost savings data for over 100 projects, giving the sourcing team visibility to project financials and timing of implementation. Organized data into a slide deck, detailing a summary of projects, upcoming projects, project charters, and savings pipeline for 2021. Presented this information to the team on a month to month basis. Helped the team stay on track for timely implementation of projects.•Complied list of raw material suppliers operating in COVID-19 affected regions. Relayed supplier contact information to the specialized COVID-19 response team. Information given helped to gauge the impact of continuity of supply.•Assisted the New Product Development team in streamlining the process for costing J&J product formulations. Used Raw material spec information to clean up data leading to more accurate costing. •Handled outstanding invoice claims from suppliers and helped expedited payment in conjunction with the Accounts Payable department. Prevented possible bad credit hold on Johnson & Johnson Account•Worked with Accounts payable department and vendor management teams to update payment terms for suppliers to ensure timely payment on future purchase orders.•Helped suppliers switch to preferred web invoicing method to give sourcing team better visibility into payment status.

Jan 2020 - Jul 2020

Worldwide Transportation Co-Op

Piscataway Nj

Johnson & Johnson is a multinational healthcare organization which operates in 3 sectors, consumer products, Ethicon, and DePuy Synthes. Their values can be found within their Credo which outlines its commitment to the doctors, nurses, and patients. Intern handling basic and intermediate operations and functions pertaining to the Sea and Air shipments across all Johnson and Johnson product sectors. Contributions include handling compliance due diligence and Fair Value Assessments as well as ensuring proper end to end tracking for Global Logistics Action Center. ●Maintained Healthcare Business Integrity Tasks like Fair Market Value Assessment, and ensured the completion of Due Diligences on Third Party Intermediaries, through communication with regional leadership. Achieved 100% compliance status across all global regions by end of 2nd Quarter.●Identified unmapped lanes to be added to Global Transit Planner Air Freight data for better monitoring of carrier performance in specific lanes. Identified additional un-contracted lanes with target shipment volumes to be addressed at future sourcing events.●Carried out daily reports for shipments with Bill of Lading for Bridgewater, MA Distribution Center to ensure thorough monitoring of shipments on the Global Logistics Action Center.●Closed shipment Issues on Elementum visibility platform after analyzation of fulfilled shipments. ●Handled the Social Media Chair Position for the Piscataway Internship and Co-Op Association (ICA). employed communication strategies across company social media platforms to inform other employees about ICA sponsored events.●Coordinated Lunch and Learn for New Office 365 SharePoint, supported by Develops Academy. 60+ full-time attendees. Encore Award Received for successful delivery of the presentation.●Delivered A Day in the Life of a Co-Op presentation at Developing Diverse Leaders of Tomorrow conference. Encore Award received for helping hire 3 new Co-Ops into Supply Chain program.

Jan 2017 - Jul 2017

Sales Associate

New Brunswick, New Jersey

Assist in the sales of school merchandise, and facilitate orders for fraternal and sorority organizations regarding apparel. Job responsibilities include, working the cash register, maintain aesthetics of store. Make and manage orders.

Oct 2016 - Jan 2017

Helpdesk Representative

Rutgers University Oit Helpdesk

New Brunswick, New Jersey, United States

Respond to complaints regarding Rutgers University applications for registration and University infrastructure. Initiate troubleshooting and methods to satisfy callers concerns. Responsibility include standing on call to answer complaints and questions.

Sep 2015 - Aug 2016

Treasurer

Junior Statesmen Of America

Princeton, Nj

Handle funds associated with chapter events, Distribute to the regional chapters such as MId-Atlantic State, and Corporate. Handle to collection and counting of chapter money.

Jan 2013 - Jun 2014
Team & coworkers

Colleagues at L'Oréal

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1 education record

Rohan Vasudevan education

FAQ

Frequently asked questions about Rohan Vasudevan

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What company does Rohan Vasudevan work for?

Rohan Vasudevan works for L'Oréal.

What is Rohan Vasudevan's role at L'Oréal?

Rohan Vasudevan is listed as Customer Service Analyst at L'Oréal.

Where is Rohan Vasudevan based?

Rohan Vasudevan is based in New York City Metropolitan Area, United States while working with L'Oréal.

What companies has Rohan Vasudevan worked for?

Rohan Vasudevan has worked for L'Oréal, Johnson & Johnson, Scarlet Fever, Rutgers University Oit Helpdesk, and Mrs. Green'S Natural Market A Division Of Natural Market Restaurants, Inc..

Who are Rohan Vasudevan's colleagues at L'Oréal?

Rohan Vasudevan's colleagues at L'Oréal include Cheryl Chew, Evann Pauchet, Jesús Inclán Rosas Landa, Wadi Macquigneau, and Pilar Rodríguez.

How can I contact Rohan Vasudevan?

You can use AeroLeads to view verified contact signals for Rohan Vasudevan at L'Oréal, including work email, phone, and LinkedIn data when available.

What schools did Rohan Vasudevan attend?

Rohan Vasudevan holds Health/Health Care Administration/Management from Rutgers University.

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