Rohit Golikeri Email & Phone Number

Chicago, Illinois

Philadelphia, Pennsylvania, United States

Chicago, Illinois, United States

Chicago,Il

Process and monitor orders from placement to paymentTake action on any deviations to the processBuild relationships with customer contacts to execute day to day transportation needsManage exceptions within the customer’s supply network and work with the customer, transportation service providers, and any other relevant third party to mitigate the impact of any issuesIdentify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.) and implement operational gains.Make customer service a differentiator: respond to all changes submitted from the customer in a timely and accurate mannerProvide prompt and professional response to customer requests for additional informationAchieve tactical and operational KPI targets (Quality and Productivity Metrics)Manage reconciliation of daily, weekly, monthly and quarterly reportsResponsible for executing and maintaining a daily reporting routine

Chicago, Illinois

Constant communication with clients on all projects to ensure all their needs are metPlay liaison between the IT sector and sales sector in order to complete projects on time In charge of Twitter, Facebook and email blasts for clients as marketing toolsInstalled and maintained after school program for Progressive Learning in CPS schoolsLeader on projects to develop and present marketing schemes for clients Experience in public relations and effectively resolving customer issuesResponsible for organizing meetings and providing business solutionsImproved public relations by promptly responding to customer feedbackContributed to other aspects of the company by overlooking daily operations, accounting, and finance.