Rohin Alam - Pmp Email & Phone Number

Greeley, Co, Us

Washington, Se, Dc, Us

Carle Place, Ny, Us

Responsible for overall supervision of all store functions and operationsLead team of managers in setting targets and exceeding monthly and yearly sales performance goalsCarry out in alignment with human resource policies recruitment, selection, onboarding, and ongoing coaching of staff Manage plans for departmental budget and maintain total inventory of products in showroom and warehouseOversee and resolve customer queries and complaints

Carle Place, Ny, Us

Developed a team of sales associates to continually meet and exceed sales and customer service objectivesProvided training to selling team and maximized resultsDeveloped and maintained efficient environment and reduced turnoverSupervised and performed all aspects of the day to day retail operations of the furniture department and sales floor

Carle Place, Ny, Us

Delivered quality customer service and met needs and requirements of customers’ queries and concernsDeveloped and communicated effectively with customers a deep knowledge of products and services including information about warranties, manufacturing specifications, maintenance, financing, and delivery optionsPresented solutions to customer including price, credit terms, accurate sales contracts, and estimated time of delivery based on firm’s production

• Recognized as Employee of the Year (2011) by staff and management team for ability to work efficiently and communicate effectively across departments and branches • Completed daily reports regarding expenses and internal monthly reports on profit and loss • Controlled, checked and managed all the financial issues, including daily office expenses, reviewing vouchers, and tracking and following-up on receivables and payables• Checked all the transactions and data received from sites with internal audit point of views, raise quires, and send the quires to site and solve the issues.

• Served as a company representative during meetings with different organizations and communicated company’s mission and goals, particularly for bids• Prepared the daily weekly and monthly project reports for submission to office manager• Assisted with financial matters, such as writing and submitting invoices, creating monthly salary sheet • Supervised the administrative affairs of the KKCC included purchased requests, flight bookings, obtaining legal documentation, leave allocation, payment, etc.

• Installed and configured internal hardware components such as memory disk, and any type of drivers in order to maintain proper IT operation system• Responsible for IT software, hardware maintenance and procurement• Repaired hardware and provided networking services

Diploma, Accountant Administration

Diploma, Information Technology

High School Diploma, General Studies