Rohit Agarwal Email and Phone Number
Product Leader with nearly 6 years of experience, driving innovation and revenue growth in the tech industry. Specializing in developing both consumer-facing and B2B SaaS products, I bring a proven track record in building and scaling technology products from 0 to 1 and leveraging data-driven strategies to maximize results.My expertise spans across various domains including E-Commerce Marketplaces, Payment Gateway Integrations, Automating Financial Processes, Loyalty Programs, and CRM, with a focus on delivering seamless user experiences and driving business impact. I excel in leading cross-functional teams in Agile environments, ensuring alignment with strategic goals and fostering a culture of collaboration and innovation.Proficient in a wide range of tools including JIRA, Figma, Trello, MIRO, CleverTap, Adobe Analytics, SQL, Amazon Athena, and Tableau, I leverage data insights to inform product decisions and optimize performance.
Ultratech Cement
View- Website:
- ultratechcement.com
- Employees:
- 9150
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Senior Head - Product ManagementUltratech Cement Jul 2023 - PresentKey Responsibilities:1. Leading a 10+ member team of Product Managers, UI/UX Designers and Engineers.2. Leading the Customer (Demand) Vertical catering to Home Building needs of ~5 million Customers.3. Leading the development of a Unified Buyer App for Home Owners & Home Building Influencers.4. Leading the development of a Rewards & Loyalty App for ~1 Million Home Building Influencers.Key Achievements:1. Launched a Hyperlocal Marketplace for Homeowners & Contractors to access home building services.2. Led Payment Gateway & Escrow Account Integration ensuring smooth transactions between Buyers & Sellers.3. Streamlined onboarding for Home Building Service Providers, reducing onboarding time.4. Implemented automated payouts for Sellers, reducing average settlement time & ensuring on-time payment.5. Implemented automation for accounting and commercial reporting, seamlessly integrating the reports with SAP to facilitate hassle-free reconciliation resulting in a significant increase in operational efficiency.6. Launched a tiered Loyalty Program for ~1 Million Influencers including Waterproofing & Tile Fixing Applicators.
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Head - Product ManagementUltratech Cement Jul 2022 - Jun 2023Key Achievements:1. Led the development of the Customer Facing App offering Home Building Services to Home Owners. • Developed an industry‑first visual tool for capturing Customer Requirements for Home Design.2. Spearheaded the development of a Cloud telephony-based Contact Centre Panel • Eliminated manual calling and increased agents’ occupancy rate by 45%. • Reduced Average Handling Time by 43% by showing relevant Customer & Order Information. • Achieved a First Call Resolution (FCR) Rate of 86%, 2X of the industry average. • Increased Answer Success Rate from 52% to 78% by enabling agents to call customers at the right time.
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Product ManagerUltratech Cement Jun 2021 - Jun 2022Key Achievements:1. Conceptualized the design and implementation of a robust order tracking SaaS system.2. Led successful platform migration from a legacy system to the new order tracking system.3. Implemented a feature level role based Access Management for a portfolio of Internal Platforms
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Leadership AssociateAditya Birla Group Leadership Programs Jun 2020 - Jun 2021 -
Summer InternAditya Birla Group Apr 2019 - May 2019Singapore -
Assistant ManagerNational Engineering Industries Ltd. (Nbc Bearings) Jul 2017 - May 2018 -
Graduate Engineering TraineeNational Engineering Industries Ltd. (Nbc Bearings) Jul 2016 - Jun 2017
Rohit Agarwal Skills
Rohit Agarwal Education Details
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Business Administration And Management, General -
Mechanical Engineering
Frequently Asked Questions about Rohit Agarwal
What company does Rohit Agarwal work for?
Rohit Agarwal works for Ultratech Cement
What is Rohit Agarwal's role at the current company?
Rohit Agarwal's current role is Product @ Utec by UltraTech | Aditya Birla Group | IIM Calcutta.
What schools did Rohit Agarwal attend?
Rohit Agarwal attended Indian Institute Of Management, Calcutta, J.c. Bose University Of Science And Technology, Ymca.
What skills is Rohit Agarwal known for?
Rohit Agarwal has skills like Microsoft Office, Teamwork, Microsoft Word, Product Development, Global 8d, Workforce Planning, Microsoft Excel, Workforce Development, Nx Unigraphics, Manufacturing, Autocad, Engineering.
Who are Rohit Agarwal's colleagues?
Rohit Agarwal's colleagues are Sushanta Sethi, Chanchal Choudhary, Shubham Upadhyay, Divya Awadhiya, Raman Sain, Priti Karankal, Raj Deep.
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Rohit Agarwal
Senior Leader Driving Business Operations & Growth In Edtech | Chief Delivery Officer | Revenue Cycle Management | Operational ExcellenceHyderabad2yahoo.co.in, talentsprint.com -
Rohit Agarwal
New Delhi -
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Rohit Agarwal
Bengaluru
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